German Auto Haus

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Address: 3939 N H St, San Bernardino, CA 92407, USA

Phone: (909) 883-4847

Website

State: California

City: San Bernardino

Zip Code: 92407

Opening Hours

Monday: 7:30 AM – 5:00 PM
Tuesday: 7:30 AM – 5:00 PM
Wednesday: 7:30 AM – 5:00 PM
Thursday: 7:30 AM – 5:00 PM
Friday: 7:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Honest quality work

 7 years ago (21-01-2018)

Poor service and attitude. Broke down again after an hour driving. Heres what happened:

On thursday i broke down in kramer junction outside of san bernardino. Something had hit my car and sheared the oil line. I had oil everywhere including under the hood.
I dropped my car off at the german auto haus after speaking to the owner. The next day he told me that i must have hit something pretty hard because the oil coolant line was sheared and my air conditioning box had to be pulled back into place. 
The show owner told me that the car was running better than he expected and that i would be good to go, knowing that i was driving 700 hundred miles to new mexico to visit my family. 
After driving for about an hour the car broke down again. Thankfully i was only 10 miles from indio, ca and was able to get towed to a motel 6.
The next day i took a look for myself. The engine itself was still covered in oil. My serpentine belt had shredded and the pulley had seized. 
I called the shop back tuesday after consulting a second mechanic and was told by the owner that as far as he was concerned, i came in for an oil leak and he had cleaned the underside of the car as well he could. 
Here i am shocked that he didnt even seem to look under the hood. It was so bad that the pieces of the serpentine belt were stuck to the side of the engine, alternator and pretty much anywhere else it could under the hood. 
In the end the shopkeeper told me i could do whatever i wanted in regards to reviewing him because he saw no issue with his work. 
Buyer beware. These guys are not thorough in the slighest and take no responsibility for their work. I would think any mechanic would consider the condition of the car as a whole in instances like this and would have at least opened the hood. And if he did and he saw that the oil had sprayed under the hood yet let it slide, then i question the validity of his title as a mechanic. 
For those of you reading this i advise caution and that you consider your options around the area. 

      
      
      
 9 years ago (12-07-2016)

Owner is very knowledgeable and friendly 

 8 years ago (01-03-2017)

Poor service and attitude. 

 8 years ago (07-08-2017)

Great Service

 9 years ago (21-06-2016)

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