Gibbys Electronic Supermarket

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Address: 55 Geneva St, St. Catharines, ON L2R 4M6, Canada

Phone: (877) 761-6354

Website

State: Ontario

City: St. Catharines

Zip Code: L2R 4M6

Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 7:00 PM
Thursday: 10:00 AM – 9:00 PM
Friday: 10:00 AM – 9:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: 12:00 – 5:00 PM

Update Info

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Reviews

Well I just have to say I have been a customer for over 4 years. I have purchased 3 Home Theatre receivers from them and recommended them to friends which have also purchased various home theatre components.  I have to say that the level of experience and customer care I have received most recently from Joey is above and beyond excellent. Even when my concerns have been more of me being extremely picky. I live in Ottawa and find that dealing with big box stores interesting, yes I could have walked out of the store with my purchase, but I have to say that I know I would have paid to much for the receiver and the sales person would not have been as helpful. Well I did go to a big box store to listen to the receiver I was looking at and I have to say if the salesperson could have gotten past the remote control functions, I may have been able to hear the receiver. I know this wouldnt happen at Gibbys, i therefore went home and ordered my receiver from Gibbys. The delivery service to receive my items was fast and the return abilities work just as well. Yes, I had to return an item and had no issues doing so. This is the true test of how Gibbys steps up to make it right.  I can attest that your not stuck. I couldn't recommend Gibbys enough. Thank you so much for the help and for my past and future purchases in advance.

 7 years ago (10-03-2018)

The install team was top notch, knowledgeable, and highly professional! So happy for the great selection, prices and the service! Will definitely be shopping here again and again. Cheers!

 7 years ago (28-02-2018)

Purchased my first component system in over a decade, from Gibby's. They were first class throughout! Best Buy might be cheaper, but you do get what you pay for. Gibby's knowledgeable staff insisted on "hear before you buy" and showed me several speaker options. I will be back!

 8 years ago (08-12-2017)

I have to say the service we received from Gibbys was absolutely fantastic. My wife was under stress because her Mother's TV stopped working at her assisted care facility. It is her only source of entertainment and we were getting ready to go away on vacation. I looked at it and felt it was a cable converter programming issue, but I just could not seem to fix it. We knew if we were gone that her Mother would be without a TV for 2 weeks and that Cogeco would be of little assistance in resolving anything in a timely fashion... if at all, as her Mother is hearing impaired and likely would not be able to know when a service person would arrive. I had purchased a number of electronics from Gibbys in the past, so I thought... "why not give them a call"... so I did in desperation for a solution as it was late in the day. I talked to Rod, one of the owners, and his understanding of the dilemma was immediate. He asked one of his technicians if they could squeeze the service call in and they agreed to work a little later. They met my wife at my mother in laws room and resolved the problem that night. It is so refreshing to see such extraordinary service in a retail world which seems to be getting less personal every day. Much appreciated.

 7 years ago (11-01-2018)

Was in the market for a new receiver (bought 4K tv...didn't know I needed the upgrade!) and found Gibby's on line.  Called them and spoke to Jamie.  He was super helpful and actually talked me out of spending more money on a more expensive unit.  Super cool!  Good follow up and great customer service.  Got the receiver a few days later and everything is bang on.  Missing the power cord but they said they'd mail me another one.  Will definitely go back.

 8 years ago (04-12-2017)

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Gibbys Electronic Supermarket

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