Gold's Gym

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Address: 2380 Plank Rd, Fredericksburg, VA 22401, USA

Phone: (540) 368-0032

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State: Virginia

Zip Code: 22401

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Reviews

Staff is very nice. However, I moved out of state to attend school and they gave me a very hard time with canceling my membership despit me providing the necessary documents. Very disappointment with the corporate sides tried to get in contact with them many times explain what happened to get the issue resolved but no luck. Be careful with this gym.

 9 years ago (20-11-2017)

BBB gave this Fred'burg gym an "F" with 7 complaints.  HEAVY FEES (i.e. $85 cancellation fee).  With cancellation, I paid ~$200 ($59 enrollment + $35 monthly) in less than 2 months of not using.  Salesperson lied in providing copy of contract. FYI: Planet Fitness is 24 hrs, $10 month & no contract. 1 star only because of staff. Heather (manager?) and Nick (trainer) are sympathetic, but powerless.

 9 years ago (17-11-2017)

Gold's gym has been nothing but inconsiderate and frankly arbitrary. There was no grounds for the way they approached me and their contracts need to be revised to fit the needs of their consumers. I will never set foot into another Gold's gym due to their lack of consideration towards the memebers. Read over the contract a million times before signing on with buffoons.

 9 years ago (20-11-2017)

Dishonest about billing and lied about several policies, including our membership allowing bringing friends, while the desk laughs at me for bringing friends saying they don't include friends in their membership, because Gold's Gym is "too corporate". He said we signed up for a monthly membership, but it ended up being a 2 year contract because we trusted Jeremiah wouldn't lie to our face. Inappropriate employee behavior including the same person listed above screaming irately on the phone in the parking lot. Inconsiderate employees who just roll their eyes when I tell them the hot tub is cold. I hoped for the best but this was a mistake of a membership.

 9 years ago (02-12-2017)

I got my membership last week . and they told me I have to pay 25$ for of my childcare  which was not bad so I went to to get a membership for my two daughter  and next morning  when I check my bank account they charge me 84$  And nobody even mentioned it to me they're going to charge me $84 And when I try to call them they keep hang up the phone on me.now I want to cancel the childcare I don't know how much they charge me bc Nobody told me that.  I don't recommend this place for family

 9 years ago (18-09-2017)

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Gold's Gym

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