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Golden Vision Optometry of Cupertino

  1. California
  2. Cupertino Clothing Store

Reviews, get directions and contact details for Golden Vision Optometry of Cupertino

Address: 19459 Stevens Creek Blvd #110, Cupertino, CA 95014, USA
Phone: (408) 996-9886
State: California
Zip Code: 95014


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Reviews
Golden Vision is great. The doctor and all the golden pro team highly responsive, they do not try to sell you things you do not need, like cataract surgery and when you get your new glasses, you actually have improved vision. Great group of people,.. thanks.
8 years ago (20-11-2017)
This store simply sucks. Some guy sold me $700+piece about 2 years ago. Then they screwed up several times. I was tolerant enough to settle down for $520 piece. Then the transition was not working properly. The frame cracked. The film or glass scratches. I was tolerant enough and went to see if they can help repair. They said It was out of warranty. The problem is nobody told me about the warranty when they did the upsale. When I asked them to find the warranty info in the contract, they could not find it and said it was implied. Jesus, you asked somebody to spend $500+ on something w/o telling them warranty info? If I knew there was warranty I would go back in time and got it fixed. Then the store manager tried to find another reason not to help. She said it was the lens that was damaged, not the film. Only the film had warranty, not the lens. But don't they have common sense? The film sits on top of the lens. How can the lens get damaged w/o the film damaged? The sales manager there by the name of Randy Wen was particularly lousy. I would agree with one gentleman here, if I could give them 0, I would. All they care is to suck as much as possible from your pocket and push off as much responsibilities as possible. Strongly suggest not to do business with them.
8 years ago (22-08-2017)
We've been here couple years for my daughter's Othro-K treatment, and We're very happy about their service and care of my girl's vision. DR Tseng is very professional, patient and caring for her patient and I also met a super nice SA-Shirley Yu, who recommended me to try Progressive glasses which I am so glad that I got it. She was very friendly and helpful. I am very pleased with the service received from Shirley Yu. I will highly recommend Shirley Yu and DR Tseng !
8 years ago (01-09-2017)
Super snotty with customers. If you want a high school kid talk down to you in poor english, this is the place for you. Some of their frames looked flat out fake.. I hope VSP investigates this place. Go find a different VSP provider.
8 years ago (12-08-2017)
Super bad experience! If there is a way to give 0 score, I would choose that. Purchased a glass with a high end frame a bit over one year. The frame was broken. The owner of the store was not really friendly. His point was, it has been over a year and it is OK to see this frame broken. He expressed no willingness to provide any help!
8 years ago (09-03-2017)
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