Gordon Glass Co

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Address: 5116 Warrensville Center Rd, Cleveland, OH 44137, USA

Phone: (216) 663-4955

Website

State: Ohio

City: Cleveland

Zip Code: 44137

Opening Hours

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

We called initially and the staff was very helpful and even sent us samples. After placing an order, we waited one week without delivery to follow up on status of the delivery. I was told that it has not even been shipped yet and was told that they only ship orders out ONCE A WEEK on Fridays. I needed this order urgently for a customer and the original sales person said that since we were geographically close I could expect delivery in a few days. It does not say anywhere on their website that they only ship out once a week. If I had known, I would have made other arrangements. When I called, not only were they extremely rude and unapologetic, they were unhelpful and canceled the order without even trying to resolve the issue by express shipping the product to me. I would not recommend this company for any commercial business. Maybe this works for "hobbyists"/homeowners who don't have professional businesses to run as this one is clearly not run professionally.

 8 years ago (02-07-2017)

Quick, friendly, and competent. No complaints with my order.

 9 years ago (18-08-2016)

Totally professional.  Quality product done when they said it would be completed. 

 9 years ago (12-10-2015)

They had exactly the part I needed for a last minute repair .Customer service was friendly and worked diligently which I appreciate.

 10 years ago (16-04-2015)

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Reviews, get directions and contact details for Gordon Glass Co

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