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Gotta Ride Bikes

  1. Far North Central
  2. Boerne Bicycle Store

Reviews, get directions and contact details for Gotta Ride Bikes

About

Friendly local bike shop encouraging first time and "it's been a long time" riders to set goals and ride there!

Products

Scott, Fuji, Louis Garneau Campagnolo, Bell, Giro, Speedplay, Shimano, Mavic, Rolf Wheels, Terry Saddles, Park Tools and so much more.

Address: 4553 North Loop 1604 W #1129, San Antonio, TX 78249, USA
Phone: (210) 479-2200
moc.sekibedirattog@ecivres
State: Texas
Zip Code: 78249


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Reviews
For my bike fixed here bought 2 new tires got a discount and good service. There was a defect in my new tire that they caught and fixed. Appreciate the service
8 years ago (30-05-2017)
Bought a brand new bike. Broke 4 days later. Shop manager blamed me for their error. Drove in from Austin to buy a bike. Shop seemed nice. Bike was a good price. Took it home and 3 rides later the rear derailleur shifted into the rear wheel breaking the derailleur snapping the chain and hanger. My lbs said it was due to an improper set up by the shop and to take it back to them. I called the shop to tell them what happened and they said to bring the bike in and they will make it right. Get to the shop and the mechanic agrees that it was an improper set up and calls the manager who tells me the best they can do is cover the labor and I pay for the parts. Unacceptable. The manager comes in explaining how mechanical problems can happen and how accidents are not covered. I tore into him. The bike was never dropped, never laid down and always stored properly and had less than 50 miles on it. He said I must have took it off road and rode the bike hard when I have Strava gps showing otherwise and he started to back trail on himself. They finally agreed to repair the bike but a refund or exchange for a non damaged one was out of the question. So now I'm left with a brand new bike that has damage to the frame due to the shops own failures. It's unfortunate that their warranty policy does not compare with other shops, sad when an LBS has worse customer support and warranty than chain cycling stores. I drove here because the bike was cheaper than what I could find in my usual shops. But clearly I should have stuck with a shop I knew and trusted.
8 years ago (27-05-2017)
This bike shop is awesome! They are super helpful and not pushy at all! The employees helped us decide what kind of bikes to get based upon what we wanted to do and fitted the whole family. Whats great too is that they did not pressure us to buy on the spot either or to purchase the most expensive ones either. We actually went once to discuss the bikes and then came back a couple of days later to get fully fitted and purchase the bikes. During those couple of days we went to a couple of other bike shops to get a look at our options and were met with "sales" people at the other shops that were pushy and not interested in our needs only their sales goals. This helped is decide that Gotta Ride Bikes was 100% the best place to be. On our second trip is when we purchased the bikes and we are so happy we did it with them. We also met the owner who was also really awesome and super helpful too. They have earned lifetime customers from us!
8 years ago (18-01-2017)
This is the best bike shop in all of San Antonio hands down. The majority of the folks that work here are the guys from Bike World before the company lost its way. I would never take my bikes anywhere else.
8 years ago (03-05-2017)
Great place! Best team in town! Each and every one of the guys goes out of their way to provide the best customer service. No pressure, very knowledgeable and honest. Always trying to find you the best deal and the best way to go!
9 years ago (01-10-2016)
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