Graham Automotive

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About

New and Pre-owned dealership located in Sioux Falls, South Dakota. We carry new Audi and Volkswagen vehicles as well as certified pre-owned Audi and Volkswagens. We also offer a nice selection of pre-owned vehicles.

Story

We are your Volkswagen and Audi dealership for the Sioux Falls area. We also service VW, Audi, Suzuki and Saab vehicles. Come see why Graham Automotive has been a leading dealership that excels in great service and great value.

Address: 801 W 41st St, Sioux Falls, SD 57105, USA

Phone: (605) 336-3655

Website

moc.otuamaharg@selas

State: South Dakota

Zip Code: 57105

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Reviews

First of all I hate complaining about service but this got to be too much. 
Got the go ahead to drop my car off for an appointment at seven the next day, I called two days later and they were glad I called because no one knew why my car was there. Fast forward a week of spotty communication (I can take partial blame there I'm a busy guy and I'm sure they are too) and my car is fixed but with a new squeal I have not heard before, so I pop open the hood when I get home and (not the cause but no less important) just shy of all my coolant is gone and the only clue is bright green pools around my engine. Hard to miss if your looking at the engine, much less filling the brake fluid which is right next to the transparent and empty receptacle. If your wondering what that squeal was one check of the dipstick would tell you, or you could look under the fuel filter in this case. I said I hate complaining and that I'm busy so it appeals to me that right on the receipt it says you will be contacted for customer service, so I wait for the call. It comes quickly while I'm at work and I tell her a bit about what happened, before I'm done I get a odd sorry and that's it. 

That's what just shy of a grand will buy you here, unprofessional service and a sorry. Though I'm sure they are great at keeping new cars running.

 7 years ago (08-10-2017)

So far they have been awesome.  Wish I would have bought my VW here instead of Jensen in Sioux City.  Instead to do more buisness.

 7 years ago (15-10-2017)

I would have to completely disagree with the person who said the service department is "incompetent." They are by far at the top of there game and know precisely what they are doing. They always do a fantastic job....very professional. Thanks Bob for the good work.

 8 years ago (21-06-2017)

Friendly atmosphere. Stopped in to get a estimate for some damage today and was very impressed with the employees. Overall great company.

 8 years ago (12-06-2017)

My wife and I have purchased cars from Graham for the past 25 years and have always been 100% satisfied with everything. Great sales and service always. Thanks Al & Kevin.

 8 years ago (31-05-2017)

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