Grandma's Pizza & Pasta

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Address: 7117 E Main St, Reynoldsburg, OH 43068, USA

Phone: (614) 863-0777

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State: Ohio

Zip Code: 43068

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Reviews

I've only gotten food here a handful of times. Mainly carry out there isn't much of a dining room here anyways. The food is always really good and definitely a good price. There's usually a little bit of a wait for it.  I don't think there is a restroom here and their point of sale system is a little bit dated so it takes a couple minutes to check out with the credit card. But the staff is really nice and again the food is really good especially for the price.

 8 years ago (21-12-2017)

Long story short.. I stopped in today to pick up a pepperoni pizza with my husband and ended up talking to the lady for 20 mins or so about how much I love the works pizza from another place.. but my husband loves the pepperonis form here.. so she took it  upon herself to make me a works from here for free to try and it was amazing! I have now been back 3 times in just the last week.  Keep up the great work and see you again soon!

 8 years ago (17-10-2017)

I work in the Reynoldsburg community and Grandma’s Pizza has always been there to help support our community in many different ways. They always donate pizzas to Reynoldsburg City Schools or are willing to give big discounts for any upcoming events. The managers are very helpful in taking care of what is needed and we always get the pizzas on time. Students love Grandma’s Pizza and we love how they are always there to help us in any way with great service.

 8 years ago (17-10-2017)

I sure wish I had read the reviews before trying this place! I went for the first time today and picked up a pizza on my way home from work. Didn't have the bad experience with customer service that everyone else seemed to have, but the pizza has a strange after taste that made me immediately hate this pizza shop. It tastes like soap or cleaner, something I can't put my finger on. I would love to get my money back,  (I definitely don't want a store credit) but based on the reviews there's no chance in hell that's gonna happen. I told the lady it was my first time and she said "I hope you like it"......I think it was overpriced and gross lady, but keep hope alive! 😝😝 Still debating if I want to call and fight for my cash back....

 8 years ago (26-06-2017)

This place customer service is horrible!! First, they fraudulently wrote a $5.00 dollar tip on my credit card receipt! I ordered a large pizza over the phone, verbally giving my credit card number to Jenny. When I got home the pizza was there. My 13 year old son said he signed the receipt in place of me. I agreed and impressed because this was his first time. My Son does not know how to write in a tip unless shown how to, of which his Father and I have not shown him. So therefore, he did not write a tip on the receipt just like he said he didn't and I know he didn't! This means that someone the "driver must have written it on the receipt. He gave himself a nice tip too by the way!

 The only reason I found this out was because I called the store after returning home and felt bad I didn't have the cash to leave him or home to write it on the receipt. I wanted to give the driver $ 3.50, the right thing to do. Chris answered the phone at Grandmas and he said he would add it. He called me back stating $5.00 was already there so assuming my husband may have done it I hung up the phone. After discussing the call with my family both said no they did not write $5.00 on the receipt. There is only one person that could have at that point. I called them back to cancel the tip completely, because now I'm pissed! Change it to zero!! Chris says ok. Two minutes later I get a callback from Jenny who says the driver didn't do that and that she now can't remove the tip, it's already been processed!! There was no apology for the confusion, no mention of an apology for not completing credit card transactions  properly or explaining the rules prior to taking my card number over the phone stating I had to be present to sign. They accepted my child's signature anyway. Jenny called back to say her driver did not do that and said it's the same shaky handwriting. Well duh! Any grown person can write like a child. Jenny learn customer service 101! You are NEVER to argue with your customers!  I will NOt be back and hope this review is read and others don't go as well. I do not appreciate how I was treated by this business!!! They do not deserve my money!

 8 years ago (28-07-2017)

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Reviews, get directions and contact details for Grandma's Pizza & Pasta

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