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Reviews, get directions and contact details for Gray & Wells Collision Center

About

Gray & Wells Collision Center offers a full range of auto body services to meet your needs. Our factory trained employees specialize in domestic and foreig

Story

Gray & Wells Body Shop was established June, 1970 by Marvin Gray and John Wells in a meager 1620 square foot building in downtown Jeffersonville, Indiana. Now, over four decades later has grown to over 22,000 square feet and 22 long time employees. On December 31, 1988 after 18 years, Marvin Gray retried and turned his business to his son Steve Gray.

Customer needs, satisfaction, maintaining quality workmanship, staying on the cutting edge of technology and continuing education classes are all priorities of the Gray and Wells team. These priorities and values are paramount to each employee at Gray and Wells - from the detail and body technicians, estimators, managers, office personnel as well as John Wells and Steve Gray

Gray & Wells prides themselves in having generations of repeat customers and takes time to address all concerns and questions, striving to answer quickly and honestly. We have always assisted customers with special requests to paint or repair toys, church doors, statues, fire engines, custom cars, etc.

We specialize in the following services:
*Complete Wreck Rebuilding
*Auto Painting & Body Work
*Insurance Work
*Auto Electric Service
*Uni-Body & Frame Straightening
*Free Estimates

Other Guaranteed Services:
*A/C Recovery and Recycling
*Basic Detailing
*Claims Process Assistance
*Collision Related Mechanical Repairs
*Complete Collision Repairs
*Computerized Color Matching
*Early Bird Drop Off
*Friendly Customer Service
*Paintless Dent Removal
*Pickup and Delivery
*Post Repair Inspection
*Rental Vehicle Arrangements
*Wheel Alignment
*Written Warranty

We guarantee the work performed at Gray and Wells Collision Center, Inc so long as said vehicle shall remain under the present ownership. Items on the repair order, such as Sublet Work or Sublet Labor are subject to the guarantee of those suppliers.

This warranty shall only apply if the defects occurred under normal driving conditions and not where any vehicle has been subjected to accidents, negligence, abuse or misuse. Specifically excluded from this written warranty are rust coming through the metal, scratches and gravel marks acquired from driving conditions.

With our new state-of-the-art downdraft spray booth oven, you only receive the best quality work. We gladly accept all insurance company estimates. Please contact us today for more information.

Serving metro Louisville, New Albany, Clarksville, Sellersburg, Charlestown and Scottsburg Indiana areas.

Stop by any time and let us know how we can be of service. We appreciate your business!
Open Monday thru Friday 7:30 a.m. - 5:00 p.m.

Gray & Wells Collision Center
2005 E. 10th St.
Jeffersonville, IN 47130

Phone: (812) 283-8219
Fax: (812) 283-3622

http://grayandwellscollisioncenter.com/

Address: 2005 E 10th St, Jeffersonville, IN 47130, USA
Phone: (812) 283-8219
moc.retnecnoisillocsllewdnayarg@ttocs
State: Indiana
Zip Code: 47130


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Reviews
The process of dropping off and picking up your car could not be any better. They are friendly, and communicate well with you what exactly your car needs. I received my car before the promise date! The workmanship is excellent. They detailed my car inside and outside, which was to my surprise. This just shows you they focus on you having a great experience! I will definitely take my car to them again. I highly recommend them!
8 years ago (17-05-2017)
On our way back from Holiday World, it was pitch black around 1130pm on 64 heading toward New Albany; just as the speed limit reduces from 70 to 55. I let off the gas and began reducing speed while in the left lane and a coyote ran out within a split second from the median. My entire front of my vehicle was destroyed. The front grill was shoved up inside the radiator, parking lights busted, front bumper cracked in half, lights flashing all inside my car and the temperature kept jumping up and down from hot to cold...the damage was massive....I contacted my car insurance immediately who set me up with Gray & Wells. Based on the damage, I thought I would be out of a car for 3-4 weeks. Gray & Wells, picked up my car on Monday. Wednesday, they called me and informed me proactively what the damage was, and what was being done to fix it. They said that they ordered 7 parts for my vehicle including: front bumper, front grill, parking lights, belt, radiator and fan. On Friday, they called me early in the morning to let me know that they were finished and if I had time after work I could come and pick it up that day. Although they were closed once I got off of work, there was an employee outside with the after hour pick ups to make sure they actually got picked up. I got there and was incredibly surprised that they couldve fixed that amount of damage in such a short time. It was in mint condition; even better than it was before. I seriously could not have asked for anything better, and I certainly didnt expect anything too great based on prior experiences with OTHER car places. Because they did such an amazing job, did it quickly, kept me informed throughout the entire process, and provided excellent customer service on top of it, my family and I will never go anywhere else for the care of our vehicles. Thank you so much Gray & Wells for making my stressful situation easy and fast! You made me a believer that there is ONE good car place out there.
8 years ago (25-08-2017)
Upset no call to finish paint. Took car in after accident on front end. Went well and looks good. I had a deep scratch on left side when was in shop on back quarter panel. They fixed with no problems. Only thing is that paint doesn't match at all. Painted match front end but not the back they scratched in process. I cant understand why hood, front bumper, door and top of car all matched but can't get bumper right. I took back 2nd time and repainted bumper and again same issue. This was in mid December. Was told give wait until after new year would get a call to get painted 3rd time. That he needed to get with paint supplier on color of 2017 Hyundai. Still no communication of what's going on. Frustrated because they billed insurance again in January 2017 even though job is not complete. I let multi things go with out complaining but this has been going on since July when car first got to shop. I have 5 star review after finally getting from shop. They have been paid on the job so its not a priority. July-Jan and still not complete
8 years ago (29-01-2017)
I cannot say enough about the quality service you receive at this shop. I only take my cars here when they need repair. Been using them since 2004!!!
8 years ago (20-02-2017)
Gray & Wells provide excellent customer care. Our van was repaired in no time. Staff are kind & friendly. Jim Wimp is wonderful to work with. Honest service delivered. Thank you!
9 years ago (13-06-2016)
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