Greater Burlington YMCA

Reviews, get directions and contact details for Greater Burlington YMCA

About

FOR YOUTH DEVELOPMENT
Nurturing the potential of every
child and teen.

FOR HEALTHY LIVING
Improving the nation’s health
and well-being.

FOR SOCIAL RESPONSIBILITY
Giving back and providing
support to our neighbors.

Mission

The Greater Burlington YMCA's mission is to build a strong community by involving youth, adults, and families in programs and activities that develop spirit, mind and body.

We live this mission every day by providing exceptional membership and program opportunities that foster caring, honesty, respect, and responsibility -- opportunities that are available to all, and that are supported by the unique and essential contributions of our volunteers, staff and community.

Address: 266 College St, Burlington, VT 05401, USA

Phone: (802) 862-9622

Website

gro.acmybg@ofni

State: Vermont

City: Burlington

Zip Code: 05401

Opening Hours

Monday: 5:00 AM – 10:00 PM
Tuesday: 5:00 AM – 10:00 PM
Wednesday: 5:00 AM – 10:00 PM
Thursday: 5:00 AM – 10:00 PM
Friday: 5:00 AM – 9:00 PM
Saturday: 6:00 AM – 8:00 PM
Sunday: 7:00 AM – 5:00 PM

Update Info

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Reviews

Happiest place in Burlington!! :)

 7 years ago (03-10-2017)

I went to the YMCA during the winter of 2013-14. I then stopped going and assumed since I had paid my balance ahead of time that my bill was satisfied. This winter I went back to renew my membership and I was told I had a balance of $20 from the previous year "because you have to give a 30-day cancellation notice." I said that I would gladly pay it and I was surprised nobody had sent me a bill or attempted to call me. They said that "because of people not paying their bills" I was now required to use a bank account instead of cash to pay my membership fees. I refused as I prefer to use cash at places with questionable security standards. I contacted the director, Jaime, to see if she could make an exception. She offered to transfer me to the billing department as "she does not handle these types of things." I said yes please and instead she disconnected the call.

To summarize: The reception staff were not knowledgeable or helpful. The YMCA is silly to expect me to enter my bank account information into their computer system for a $20/month membership fee. The director apparently was incapable of handling my issue and instead of transferring me ended the call. I am deeply dissatisfied. I wouldn't expect much from a cheap public gym, but the Burlington YMCA has managed to surprise me with their low quality of customer service.

 10 years ago (06-11-2014)

Learned how to swim there!  Very. FRIENDLY!

 8 years ago (08-10-2016)

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