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Reviews, get directions and contact details for Greyhound:Bus Station

Greyhound:Bus Station
Address: 3300 S Interstate 35 East Service Rd, Waxahachie, TX 75165, USA
Phone: (972) 937-4893
State: Texas
Zip Code: 75165


Opening Hours

Monday: 6:00 AM – 11:00 PM
Tuesday: 6:00 AM – 11:00 PM
Wednesday: 6:00 AM – 11:00 PM
Thursday: 6:00 AM – 11:00 PM
Friday: 6:00 AM – 11:00 PM
Saturday: 6:00 AM – 11:00 PM
Sunday: 6:00 AM – 11:00 PM


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Reviews
First of all, using public transportation in a new town is always daunting. This was my first trip to Dallas and I had no idea the expanse of this town. However, I'm a literate adult who can read reviews and make a decision based on what I want to invest time and money. At the time, the Greyhound trip from Waxahachie to Dallas seems like a reasonable time cost investment. However, due to the delay of the bus, my time became more valuable and I found an alternate route. When I called today, the service I received from Greyhound customer service about a refund was exemplary. Brooke was a professional who represented her company and self well Although my trip yesterday did not work out as intended, with human and mechanical errors very common in real life, the best we can do is admit our mistakes and move forward. Brooke was able to meet my needs and exceed my expectations for customer service and a complaint department. Well done! I hope this message gets to her
8 years ago (21-10-2017)
Still waiting for a bus for 2 hours now
7 years ago (05-01-2018)
The buses are dirty and never arrive or leave on time, the ticket agents and drivers are rude, and the depots themselves have the filthiest bathrooms I've ever come across.
11 years ago (14-01-2015)
When you Go Greyhound you Get Ghetto.
11 years ago (05-03-2015)
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