GTE Financial - Plant City - Hillsborough County

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Address: 2201 James L Redman Pkwy, Plant City, FL 33563, USA

Phone: (813) 414-7069

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State: Florida

Zip Code: 33563

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Reviews

I am not a member but after the experience I had I will avoid doing business with GTE Financial at all costs. They are members of the CU Here network which allows members from other Credit Unions to use their ATM service charge free. Which is great it makes thing more convenient for me as to not have to drive to my credit union to withdraw cash. But their ATM captured my debit card and the machine would not return it. I went back the next morning and since I am not a member they refused to give me my card back. I had my ID I could prove the card belonged to me and they all refused saying it was their policy. I had to drive 30 minutes away to the closest branch of my credit union to order a new card and take out money. This is a terrible policy and if this is how they would treat someone who may one day be a customer I would hate to see how they treat their members.

 9 years ago (07-08-2017)

Kim is an amazing employee. Out of all the workers she is the best to go to if you need help .

 9 years ago (31-10-2017)

I have not been able to use my debit card because GTE keeps placing a block on my card thinking its fraud. I have called over ten times in the past two months for the problem to be corrected. And the issue is not solved. My last attempt to have the problem removed..... I was told I needed to go buy something so they can see what's going on. When there is a clear history in their system of rejected transactions. To top it off the service member hung up the phone on me.  Large inconvenience. Been banking with this bank for years, never had a problem like this until now. Looking for a new bank immediately. 

 9 years ago (21-03-2017)

Love doing business with GTE, local branch has awesome and very friendly, attentive staff.

 9 years ago (06-09-2017)

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GTE Financial - Plant City

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