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Reviews, get directions and contact details for Haddad Dodge RAM

Haddad Dodge RAM

About

Welcome to the official Facebook Page of Haddad Dodge. Visit our website or call us at: (661) 398-0264

Story

Haddad Dodge has been servicing the Bakersfield area for over 35 years. We maintain a large inventory of new and pre-owned vehicles, and provide one the most reputable Five Star service department in the valley. At Haddad Dodge, we turn dreams into realities. Whether it is through financial assistance, auto parts or vehicle service, we’re here to get you into your perfect car, truck, minivan or SUV today!

Address: 3000 Harris Rd, Bakersfield, CA 93313, USA
Phone: (661) 398-0264
State: California
Zip Code: 93313


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Reviews
I have never received such poor customer service before in my life especially in the automotive industry. I have been to run down mechanic shops with dirt and junked cars all around it and have received better customer service from these ghetto shops than this "professional" dealer. I made an appointment a week ahead of time to bring my car in at 7 AM because of no A/C. I brought my car in and I'm the first one in. Car gets taken to the back. 30 MINUTES LATER and the advisor comes out and tells me the car will be in all day. I had no words so I just went home. So I left home and received no update. I called and called and called only to be constantly be told they have no answer for me. WHAT?!? My car was the first one in! How can they have no answer for me. At 5:30 they told me it will be done tomorrow. Sure enough tomorrow comes around and still nothing. I call and call and call and get the run around. Finally after bothering so much I get a message on my voice mail telling me that have done NO DIAGNOSTIC AT ALL!! It turns out my car was sitting there FOR TWO DAYS!! I immediately ask permission to leave work and I immediately tell them to just give me back the car. It still took them 30 minutes just to get someone just to get it out from their parking lot from behind! UNBELIEVABLE!! I am never going back to this dealer again. The worst part is that they other Dodge/Chrysler dealer on the other side of town is no better. NEVER COME HERE!!
9 years ago (15-08-2017)
Customer service is great !! I spoke with Blanca Ceja over the phone and she was very helpful with the questions I had.. when I went in person she was just as pleasant as she was over the phone ! She introduced me to a sales man by the name of Ismael, also very very kind! He was very reasonable on our deal for a new vehicle. Great experience!!
9 years ago (30-08-2017)
I had a very pleasant experience speaking to Alex today regarding purchasing a new vehicle. This kind of service is unheard of in the auto community because people do not have the patience to listen to your wants and concerns without being pushy or following their own motives. Can't wait to come in to get some new wheels!
9 years ago (30-08-2017)
Do your homework before you go anywhere. Talk to Ishmael or D., these guys will work for you and not try to take from you but give towards you. I had a great experience.
9 years ago (14-10-2017)
Well I mean what can I say... I try to stay and keep my business local but they make it very hard to do so. Their rates don't even come close to what others can offer, they aren't very friendly in any way, shape, or form. I have a brand new 17 Durango R/T and I had it in for an oil change due to convenience while shopping and I was amazed at the fact there was no complimentary wash. This wasn't a make it or break thing but come on its brand new. The part that makes it bad is when the team forgets to put the air intake cover back on. Makes me wonder what else was done wrong or forgotten. What my oil actually changed?
9 years ago (05-10-2017)
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