Hakky Instant Shoe Repair

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Address: 1500 New Britain Ave, Hartford, CT 06110, USA

Phone: (860) 521-4696

State: Connecticut

City: Hartford

Zip Code: 06110

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Reviews

I got my shoes tip damaged during the repair, the light color was grind off and now permanently looks dark and dirty. My shoes are high quality and now looking permanently dirty.

 8 years ago (23-09-2017)

Completely disappointed with this place. I dropped off my Uggs to have the seam repaired. I came back that night and was charged $25. The seam was sewed sloppily and didn't match the other, but I was okay with that. Friday, I put them on to work and the seam burst. I called and asked if I can stop in for a refund or redo.

When I came in Friday night, I told the worker the situation. He took out $25 then asked to examine the shoe. He said that the seam was ripped 'on the other side'. I told him it split right in the middle, exactly where it was sewn. He said he will only refund $20 because of that. 

I had another pair of shoes in my bag to drop off, but decided against it. Completely unprofessional, stating I ripped them myself. I never received a receipt at purchase, got no refund receipt, and he was insisting either $20 or nothing.

I would not recommend this place at all. Overpriced, unprofessional, and rude. He made it seem like this was my fault.

 11 years ago (14-02-2015)

The guys that work at this place are absolutely terrible. I've gone here a couple times to get men's shoes shined and they take their sweet time - up to 30 minutes a pair. They don't accept credit cards and don't tell you until after you stop shoes off and are EXTREMELY unfriendly. Save your money and go elsewhere!!

 10 years ago (19-08-2015)

They were horrible!  They put nude heel tips to replace black ones on one pair of shoes and on another they didn't even remove the old heel...they just put the new one over it making the shoes extremely wobbly.  NEVER take your shoes here.  They are over priced and do horrible work.

 12 years ago (21-11-2013)

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Hakky Instant Shoe Repair

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