Hander Inc. Plumbing & Heating

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About

Hander Inc. is committed to providing excellent service in commercial, industrial, institutional, and residential plumbing and heating. Our mission is to provide total client satisfaction.

Story

Hander Inc. Plumbing and Heating was started in 1986, working in commercial plumbing and residential service. Chuck Hander, President, has sought to achieve a reputation of excellence in the plumbing industry by providing accurate bids and efficient scheduling for commercial projects. Since the opening of Hander, more than $100 million in contract awards has been received as well as being voted Local Best for residential and commercial service for the past nine years.

Address: 2407 W 5th St, Sioux Falls, SD 57104, USA

Phone: (605) 339-9633

Website

moc.rednah@ofni

State: South Dakota

City: Sioux Falls

Zip Code: 57104

Opening Hours

Monday: 7:00 AM – 5:00 PM
Tuesday: 7:00 AM – 5:00 PM
Wednesday: 7:00 AM – 5:00 PM
Thursday: 7:00 AM – 5:00 PM
Friday: 7:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

My kitchen faucet needed to be replaced. While it was only 11 years old, the mounting hardware had become badly corroded with rust. I called Hander to replace the old faucet with a new one. They made a service appointment for the next work day. The service tech was a nice guy and unbelievably fast. The cost was exactly what was quoted to me on the phone. I am extremely pleased with Hander and will call on them for all of my future plumbing and heating needs.

 8 years ago (24-05-2017)

We had a broken pipe in the wall in the bathroom. Got the water slowed down and called Hander to see about a plumber. Travis said they could have one here in less than two hours. Rick was here in less than two hours and looked over the problem. He made one trip to his van and returned with everything he needed to fix the broken pipe. Very efficient. He was done in about an hour and he deserves a big attaboy.

 8 years ago (24-05-2017)

We have used Hander for several issues and have been very satisfied with their service.  When our sump pump failed, other companies said they could help us in a day or two.  Hander came out within an hour, replaced the sump, and kept us from incurring significant damage to our finished basement.  If you want prompt, courteous service, call Hander.

 9 years ago (02-01-2017)

I had a great experience with a local plumber I just had to share! We lost a water pump for a boiler that was in one of my commercial buildings, I called Karen at 9:30am when the pump started pouring water in the boiler room. Troy was at my building in 20 minutes. He worked on the pump, gave my model number and assured me that the back up pump would keep the building heated. An hour later called and provided me with a quote for a new pump along with different options and how they compare. 

I have used Hander for 20 years in my commercial buildings. They have installed water heaters, radiant heat, repaired and installed new grease traps, dealt with frozen pipes along with numerous leaks and clogs. 

I would highly recommend Hander Plumbing and Heating, I wouldn't use anyone else. 

Brian
Real Estate Manager
Pinnacle Hospitality

 10 years ago (09-02-2016)

Hander Inc sent a kind but incompetent man to run the gas lines in our home.  This man admitted to us after about 6 weeks into the job that he had never run gas lines in a home before.  We had continuous communication problems with this technician and the office where we kept being told the job was done when it was not.    Toward the end of the job, during an inspection, we found it did not pass the city gas codes and parts of the job had to be redone.  After complaining to the Hander Inc. managers about the slow speed, lack of capacity of the technician, and failure to meet city codes, another Hander Inc. Technician was sent to check the work.  We were informed by this person that due to lack of good staff, this is the way Hander Inc works:  They send lower skilled people first and only send out the more skilled technicians when complaints are lodged.  This second technician checked the work, and then turned on the gas, declaring everything satisfactory.  Unfortunately neither of these men found that one of the valves connecting a bend in a pipe had never been tightened.   That night my family, including two children under 5 years of age, slept in the house all night with a major GAS LEAK.   In the morning we noticed the whole house smelled of gas and, after removing the children, made an emergency call to a different company who came immediately.  This company was the one who found the valve so loose that it moved around with light touch of a finger.    There are no words for how we feel after this experience and the danger in which Hander Inc place us, and our small children.  
Our total bill with them for the "work" was over $7,000.  At the time of writing this review we are still waiting for Hander Inc's response to our written complaint about the situation.  We intend to take legal action against them.

 9 years ago (17-04-2016)

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