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Reviews, get directions and contact details for Haven Behavioral Hospital of Eastern Pennsylvania

Address: 145 N 6th St, Reading, PA 19601, USA
Phone: (484) 388-5746
State: Pennsylvania
Zip Code: 19601


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Reviews
So very disappointed with the communication provided to family members during this process. We have struggled for years trying to get help for my mother in law and due to laws we faced many barriers. We though when we finally got her into the hospital and she was transferred to Haven we would see a light at the end of the tunnel. Unfortunately, most of the people we dealt with lacked people skills and trying to get information from them was extremely difficult. This was a very uncomfortable situation for my husband who is an only child and the staff at Haven did not make it any easier.
8 years ago (12-10-2017)
this place is hell on earth. staff is a bunch of rude people. ppl on maintenance medication for asthma were ignored for 2 hrs waiting for their rescue inhaler, i know it happened to me. they put everyone on the same mental health medications and when you refuse them they keep trying to slip you the medication. i would never put someone i loved in this place, it is hell on earth and its filthy. cleaning staff is a joke. and if u think you will actually get therapy there is a moron. you're insurance is paying for you to color with crayola markers. it is the most ridiculous facility. you dont even see a therapist for more than 5 min.
8 years ago (01-05-2017)
Definitely to be avoided at all costs. I have a family member there and their experience mirrors the review under mine. Huge focus on drugs and the doctors will even resort to threatening patients with jail if they choose not to take medication (even though it is their right). Patients see the doctor for about a minute each morning. And good luck trying to get any information about your treatment and diagnosis other than a print out from a search on Google. I've been there every day and called at all times and there is never a doctor there to speak with.They will also keep you as long as they can to squeeze the most money out of you. I wouldn't even take my dog or my worst enemy here. Even the people who clean are disgustingly rude. If you or someone you know would like to make this dump money by being a barely conscious sack of meat in one of their crappy beds then by all means. I would try to spend the extra money to go to a place that ACTUALLY helps people.
9 years ago (14-11-2016)
Avoid at all costs. Patients were treated as less than human. Food was appalling. No access to outdoors, no access to vitamins or anything besides a 1 minute visit with a doctor who had 65 patients to manage in about 3 hours. There is no personal attention given to your care at this place, and each and every individual I was with declared that this place was making them more insane than they've ever felt. When attempting to sign a 72 hour release, I was warned that I may be arrested and put back in on a 302 with zero basis. These 3 days were the worst experience of my life and I highly suggest anyone who is considering this facility to look else where. It is the McDonald's of psych wards. Some of the techs did care, but they were powerless to the rules that were made only to keep patients in the system as long as possible.
9 years ago (28-10-2016)
Great staff,not enough time in the program but I did learn slot.
8 years ago (14-02-2017)
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