Havens Air Tech Heating and Air Conditioning

Reviews, get directions and contact details for Havens Air Tech Heating and Air Conditioning

Address: 1397 E 9th St, Mountain Home, AR 72653, USA

Phone: (870) 425-4901

Website

State: Arkansas

Zip Code: 72653

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews

We called  havens air tech and they were able  to get us the same day. The best thing was they were at our house within a hour and our place is in the middle of nowhere on the lake. Preston was really informative and helpful on letting us know about how to keep the unit running in top shape. Not only did I get great service I feel like I made a new friend I would recommend him too everyone

 8 years ago (08-07-2017)

7-3-2017
5.5 yr. update on Havens air tech service and installed unit. Best and easiest deal ever made on a hvac unit. In 2011 when in new to me residence and knowing the noisy 20+ yr old unit would not likely make it through my first winter I called Preston and told him I would like him to come out and check my unit and tell me what he thought about repair or replace of unit. I already knew I was going to get a new unit but wanted to see what was available and cost locally as I had already done a lot of internet research before calling. Had planned to get a 5 ton unit which was what I had in Az. on a 1000 sq. ft. smaller house. Preston said the old unit was fixable but that there were new and much better units available if I planned to reside in my house for many yrs. I told him to give me a price on a 5 ton unit. He told me he already knew what kind on insulation I had in my ceiling and that this house would heat and cool easy with a 4 ton unit and gave me a brochure on Trane 13 and 15 seer units and their installed costs and warranties and to let him know after checking around if I would like to work with him. I told him that the fact that he told me a smaller unit than I expected would work  we had a deal on the 15 seer unit. He said done deal and we shook hands and he said he would see how soon he could get that unit in as it wasn't on hand and let me know. 2 hrs. later he called back and told me he could have it and install it in a weeks time as long as freight deliveries were on time. I said fine. He called me 6 days later and said my unit was in and he and his tech would be there early the next morning. I told him it was supposed to snow the next morning and be pretty nasty cold. He said all more reason to get it in. Next morning dark and early and cold they showed up and I fired up my big heat-a-later fire place and they went to work. A few hours later they had the old heat unit out and the new one in and said they would start on the outside compressor unit. I had been keeping them supplied with coffee and home made cookies which helped. I asked if the heat unit would work without the compressor unit and Preston said yes it has a electric emergency heat setting in case of compressor unit failure but that it cost more to run. I told him that I was a retired construction worker and appreciated his work ethic and not whining about the weather and showing up when he said he would and that I wanted him to come back in a couple of days when working outside would be a little better. He said I was pretty easy to work for and would like to treat my wife and I to a dinner. I said throw in my 1st spring and fall service calls for free and consider it even. 2 days later with some sun out the outside unit was done. My service tech Matt has been coming out twice a year for about 4 yrs. now and is super nice guy and answers any ?s I may have, such as how and where the fish are biting. lol  Preston and Matt and the ladies in the office who call each spring and fall are all super friendly and easy to work with, of course the fact that I make and deliver some pretty good fudge or cookies a couple of times a year doesn't hurt. It's nice to work with an outfit that lives up to their word and knows what they're doing and pleasant at the same time. Thanks, Joe
4-15-2012
purchased a new Trane 15 seer unit Dec. 2011. Love it. Runs quieter and cheaper than old unit. 
Preston and his crew were always on time , efficient, and easy to work with. They even poured a new concrete slab to replace the plastic pad that was there. Every thing looks great and sits solid. Preston's service techs come out twice a year and give both the inside and outside units a thorough cleaning and inspection. My house in Rainbow Heights, Cotter, Ar. is 1000 sq. feet bigger than the home I had in Az. and my electric bill with this unit is cheaper. I'm happy the dogs happy and we won't discuss the cats.   Joe

      
      
      
 8 years ago (03-07-2017)

My mom has been waiting for them to fix her furnace for 2 weeks. They can't even order the right part. My uncle lives there and he has a bad heart and needs to stay warm. It's saterday know and still no heat. My mom is to nice to say anything. I found the part and could of had it installed already!!!!

 9 years ago (26-11-2016)

We purchased our train heating and air system in 2012 from Preston Havens. We have been extremely satisfied. We have it maintained yearly and have had no problems. We have also noticed a significant drop in our electric bill which was nice. Preston has provided excellent customer service. We would use him again and highly recommend his service to everyone.

 9 years ago (19-03-2016)

I really can't recommend them unfortunately.

 8 years ago (23-11-2017)

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Havens Air Tech Heating and Air Conditioning

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