Hawaiian Falls Mansfield

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Address: 490 Heritage Pkwy S, Mansfield, TX 76063, USA

Phone: (817) 853-0050

Website

State: Texas

Zip Code: 76063

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Reviews

We had a great time!  Everyone was friendly The food was good for a water park. Service was ok there were a lot of young kids working so alot were eating and really didn't care about service to much. Weather was coming our way and they really didn't keep up with it and when the rain came we couldn't understand the announcement. 
We had to ask what was going on.. it was a dirty in some areas of the park.. the Cabana we rented didn't have a vault for personal items like they said they were a bit worn. For 165 dollars for a Saturday Cabana boy was overwhelmed with customers it took a bit but he did the best he could.. maybe I will go back our toddler enjoyed it..

 8 years ago (13-08-2017)

I would give this park a ZERO if I could based on my first and last time there today. This park has the worst customer service. Do not waste your time. We drove nearly an hour to get to the park. They had one sign listed at the front cashier stating one slide was down due to maintenance. We decided that would be ok and paid admission to get in. We went thru security had our bags checked and then quickly realized that half of the attractions were closed due to no staff. We never touched the water before deciding to leave. The manager Justin offered ZERO assistance and basically told us we were out of luck. There was NO warning as we paid CASH admission that half of the slides and lazy river were closed and they spoke nothing of it as they took my cash for admission of 7 people. They would not issue a rain check nor would they issue a refund. I asked for someone higher than Justin, he refused to provide a name or number. I found a number online for Hawaiian Falls corporate and the number goes straight to a voicemail that has a mailbox too full to accept new messages. I am so highly disappointed in their business methods. 

 8 years ago (17-08-2017)

One of the best water parks. They have lots of rides even for my 6 year old. I just wish they would cover the concrete with more water. My feet blistered on the hot concrete and you can't ride with flip flops on. But it's great other than that. The wave pool is nice the lazy river is long and they have a great play area. We have season passes and get lots of coupons. 

 8 years ago (17-06-2017)

Place was great. Not too crowded. Workers were friendly. Only problem was not enough floats in lazy river and the bathrooms were gross but told worker and it was cleaned up immediately. 

 8 years ago (15-07-2017)

Kids had a blast!! Good fun atmosphere!! Just the little stuff floating in the water,which im sure with so many people in and out all day ,makes it hard to keep steady clean.but recommend it this place!! 

 8 years ago (23-07-2017)

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