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Reviews, get directions and contact details for Hawthorne Laundry & Dry Cleaners

Address: 2621 New Market Rd, Richmond, VA 23231, USA
Phone: (804) 795-7449
State: Virginia
Zip Code: 23231


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Reviews
Horrible customer service. I stood in line for 20 minutes and when I was next in line for service, the lady walks away from me and does not acknowledge me standing at the register. Another lady walks from the back and as I am standing at the counter, she ask who is next and looks past me. As I explain to the lady what I need done, she is barely acknowledging my needs and is barely helping me. I do not recommend anyone to use this business if you live on the east end of Henrico.
11 years ago (19-03-2015)
I dropped off suits and shirts here a few times. Oddly I never had the troubles listed below. At one point I picked up a shirt and saw a stain I did not mark when I brought the shirt in. It took a few days as it took a few attempts on their part per the woman behind the counter who called to get more informaiton. They got the stain out for no additional charge.
15 years ago (25-04-2011)
Really bad customer service. They ruined a shirt of mine and still made me pay for it!! And they were rude about it. They didn't even apologize. Don't go here. It's really bad!
16 years ago (12-06-2010)
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