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Helzberg Diamonds

  1. Town East Mall
  2. Mesquite Jewelry Store
  3. City Of Dallas Jewelry Store

Reviews, get directions and contact details for Helzberg Diamonds

Story

Helzberg Diamonds was founded over 100 years ago, and since day one we've dedicated ourselves to delighting our customers with superior service and high-quality jewelry.

Address: 1230 Town East Mall, Mesquite, TX 75150, USA
Phone: (972) 270-9192
State: Texas
Zip Code: 75150


Update Info
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Reviews
I had a wonderful experience! Me and my boyfriend went to look for an engagement ring together and they all were more than nice and helpful! It was really shocking when I saw the other reviews because my experience was absolutely flawless. It was my first time ever in one of the stores and I would definitely be returning, especially to the Mesquite location. Thanks ladies!!
8 years ago (02-03-2017)
Excellent customer service very helpful they make their customer happy and satisfied.i will go back and I'll be their customer for life! Thanks Helzberg diamonds!
8 years ago (16-09-2017)
My husband didn't get my bridal set here but when we needed to get them resized, because of the name, I chose to go here. HUGE MISTAKE. We turned in my set on May 28th and were told that it should be back in the store by June 14th (roughly 2 weeks); I had to call repeatedly to find out when my rings were going to be ready after the date they quoted and then had to threaten to go into the store and file a complaint because my rings still wasn't ready and they couldn't tell me when they were going to be there. I finally received a call today that they were ready to be picked up the only thing that was said was that it was brought in today because the customer "was upset" and they had them delivered. I will NEVER use this chain of jewellers again and when I told the manager that, all I got was an "okay"; as long as they get your money, they could care less what experience you have with them.
8 years ago (23-06-2017)
WORST COMMUICATION AND CUSTOMER SERVICE I came to get my fiancé engagement ring in OCTOBER the ring was to big and they said they needed to get the right size, saying they will give me a call when ever the ring is here after I bought it. ITS JANUARY AND STILL NO CALL, i call them back and they said I'm sorry we needed that ring that was to big in size.. they couldn't call me and tell me that months ago. I finally have the right size ring through this rude and unacceptable tolerance from people that do not care what so ever of your needs. NEVER AGAIN. EVER. DO NOT WASTE YOUR TIME.
8 years ago (22-04-2017)
Ruined the antiquing on my college ring after offering to clean it
8 years ago (05-11-2017)
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