Hercules Moving & Storage

Reviews, get directions and contact details for Hercules Moving & Storage

About

We provide EVERYTHING you need to make your moving easier.

Story

Hercules was founded in 1985 by Ohio native Ron Hirth, Ron (nicknamed ‘Hercules’) wanted to create a company that offered a special blend of punctuality, careful handling, and affordability. Customers were impressed. Today, the company offers a wide range of moving and storage services. At Hercules Moving and Storage, our strength is in your satisfaction!
ICC#MC269407, PUCO#137501, HG DOT#620608

Products

Moving Services
Full Packing Services
Storage Services

Address: 1015 Fairbanks Ave, Cincinnati, OH 45205, USA

Phone: (513) 251-2593

Website

moc.gnivom-selucreh@nor

State: Ohio

City: Cincinnati

Zip Code: 45205

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

I've used them three times but probably for the last time.  They are overall efficient and definitely reasonable in their rates.   However the time before they left a post off my bed and this last time they set my bed on its foundation but didn't screw in my bed support.   Just set my mattress in top and customer service has been horrible to get it fixed.  Not above cutting corners.

 7 years ago (24-04-2018)

I have used Hercules several times and they were always great, but this last time they accidentally dropped a cherry wood desk that I had them moving and literally split it right in two. It was ruined and worthless afterwards. The desk retailed for $25,000 brand new, I was lucky enough to get it used for $5000 from my employer after they were done with it. 
Here is the problem - The owner of Hercules has made me 2 offers now to take care of the desk. The 1st one is to reimburse me for $50 and after I said I was insulted over the offer he offered $150. He obviously has no intentions of making good on the damage that his company caused. As far as I can tell they never turned it into their insurance because no insurance company has ever contacted me about it. So I doubt that they even have insurance. 
Now my only recourse is to get my lawyer involved in it. 
Good Luck if you use them.
Update #1: The owner of Hercules came to my office and examined the desk after which he only offered to let me have the move for free. That would be approx $500 value. He admitted that he is just trying to keep from turning it in to his insurance and his deductible is $1000. So evidently he has insurance and is now going to turn it in to them. Will see how they handle it.

      
      
      
 7 years ago (29-03-2018)

Straight forward. No nonsense. Flat rate. Professional movers. Big thanks to the movers Benny and Mark who I assume are actually wizards. Thanks to Stephanie for helping us set everything up. Hercules made this the easiest move I've ever experienced.

 7 years ago (02-03-2018)

I HIGHLY recommend looking elsewhere. I was shocked to get over a $600 charge to move our 2 bedroom apartment (1 room was a baby room) 1.4 miles down the road. The website claims they "will be there" but after they missed the 2 hour window by another hour plus, we had hoped for some form of communication. We called them to get answers. I don't necessarily blame the guys that helped us as they did move the big stuff out as promised. But I am very frustrated when the total charge included the frequent smoke breaks, the trip to the grocery, and the break for McDonald's. So, we were charged for the entirety. My estimate was around 35-40 minutes for smoke breaks. We were their second move that day so they were already exhausted. That's not the moving crew's fault, that's poor organization and business practices.

At this juncture, it has been around one business week and unfortunately no responses yet from customer service or ownership after we called them to talk about the experience. It really sucked all the fun out of us moving into our first home as a family. They were hanging around until nearly 11 at night, so I wasn't able to put the baby's crib together.

The whole situation has been upsetting, and not because of the money. But because of the feeling of being violated or taken advantage of, and then ignored afterward. We we're going to inquire about a partial refund for one hour (or $90 refund) based on our experiences. But again, I'm not feeling optimistic about any sort of proactive communication on the company's part, not to mention any sort of refund for this experience. $90/hour sounds good, but it's part of the game. And we still have a lot of stuff to move that I had them leave, as I was just trying to push to get our stuff to the house at a decent hour. Don't over think it, just spend more money on a more reliable and decent company.

It is quite rare for me to post such a negative review, but it's left such a bad feeling with me and my family. Whether you are doing a long distance move or just a few miles away, do your research.

 7 years ago (19-08-2017)

Been meaning to post a review for a while, saw their truck today on the road and it reminded me.  They moved my family into our new home last February.  Their pricing was really good, especially since it was a Saturday move.  They were punctual, polite, and professional, not to mention they moved fast!  We are very happy with their service.  Thanks!

 7 years ago (31-08-2017)

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