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Reviews, get directions and contact details for Hertz

Hertz
Address: 361 N La Brea Ave, Los Angeles, CA 90036, USA
Phone: (323) 965-9691
State: California
City: Los Angeles
Zip Code: 90036


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: 9:00 AM – 12:00 PM

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Reviews
They have been SUPER kind and accomodating for all my reservations. Alex, the manager, is wonderful. They have a lot of traffic there, and to be fair Hertz should probably add additional staff at this location. Bu they have been great to me for years. And I'm a pretty picky customer. Highly recommended.
7 years ago (19-01-2018)
They are very corrupt here. I had a scratch on the door. The manager said it was ok it's just a scratch. Now I'm being made to pay and it's ruined my credit . One time from this same location I also got a car with no spare or inflator kit. I got a flat and was forced to leave the car over night. Way to scam a customer. For that same scratch I Never filled out any paperwork. this location shows bias towards a certain race as well. Hella noticeable how Armenians get treated way better.
7 years ago (13-04-2018)
I just wanted to start off by saying Enterprise down the street was just horrible and no help. I called Hertz and wow, what a difference down to the customer service! I wanted to acknowledge William for the amazing customer service he provided! I've never felt so good from beginning to end. He truly is a good star in my mind. The other staff as well we're super sweet and friendly! This Hertz blew my mind and for that I appreciate you guys and it's why I'm writing a review! You guys earned it! You saved our trip from going south quick!
8 years ago (17-07-2017)
Terrible customer service! Did not have the car ready, waited 2 hours, overcharged me twice, If anyone said they give this company any rating more than one star is probably their own staff. They suck!
7 years ago (25-01-2018)
I have been here a few times and they have been amazing and smooth every time.
7 years ago (17-03-2018)
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