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Reviews, get directions and contact details for Hertz

Hertz
Address: 561 Thornton Rd k, Lithia Springs, GA 30122, USA
Phone: (770) 819-0050
State: Georgia
City: Lithia Springs
Zip Code: 30122


Opening Hours

Monday: 8:00 AM – 6:00 PM
Tuesday: 8:00 AM – 6:00 PM
Wednesday: 8:00 AM – 6:00 PM
Thursday: 8:00 AM – 6:00 PM
Friday: 8:00 AM – 6:00 PM
Saturday: 9:00 AM – 12:00 PM
Sunday: Closed


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Reviews
The manager there was not helpful at all. He didn't do anything to help us receive the car that was confirmed. I registered and received a confirmation but when I arrived the car was unavailable. He wanted to charge me extra money for their error. Long story short...I did not rent with them and shared my disappointment. Do not rent at this location. Customer service is a zero.
8 years ago (07-06-2018)
I am very pleased with Gerald/Jerrel @ Hertz. However when you walk in the office its like death. I know everyone isnt a morning person but geesh felt like I walked into a funeral. The customer service as a whole, is so dry and zombie like. My Date of lose was on 5/12/2018, Honda fit sport. On Monday 5/14, I took my vehicle to Caliber Collision and waited for Hertz. Looking at the reviews everyone was upset that they had to wait for the driver to pick them up. I waited 15mins after I called. Jerrel or Gerald was so nice. Fast forward, I am back in Myrtle Beach w/ rental I had to extend the time, Gerald/Jerrel has still been most helpful.
8 years ago (24-05-2018)
The customer service is fantastic! I would definitely rent from this location again! This is a busy location and the employees here work hard. I was super pleased
9 years ago (17-02-2018)
HORRIBLE. They charged me for an issue that occurred when the car was not in my possession. They have poor customer service and just are there to take your money
9 years ago (20-04-2018)
Love using hertz. However, they charge extra and don't tell you why. A little shady if you ask me.
9 years ago (15-02-2018)
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