Hertz

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Address: 1583 Gateway Blvd, Woodbury, NJ 08096, USA

Phone: (856) 853-0740

Website

State: New Jersey

Zip Code: 08096

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Reviews

The lady there should not get even 1 start. Nothing wrong with the company just her customer service sucks, it's very horrible I'm person and on the phone. He seems like she do not want to be at work at all. She is very rude all 3 occasions I have had. I don't want anyone to lose their job buy he need help some training or some sort in customer service. Sat at desk the whole time and told me to look around and was no help at all. Stay away from this location. 

 8 years ago (17-07-2017)

Do Not ever rent from this place. nightmare and I understand the owner also owns the one in Cherry Hill. They can't be trusted. I had a one week rental that added up to $143 that they never gave me a recite ,said they would call me and 3 months later there was a $700 charge on my bill from them. Allstate assured me i would have a car similar in size th what I was driving. I drive a 4 door pick up. When I got there someone who couldn't speak or understand much English gave me the only car on the lot. A ford focus. I was furious i barely got in and my head hit the roof once I did. I'm 6'2" 260lb. and it went down hill from there . I could go on because the nightmare is on going since 2/1/17. I will never rent from any  Hertz Ever.

 8 years ago (04-05-2017)

I booked an online reservation for a full size car with on-site pickup. Paperwork stated location would call me if any questions.  I called location 30 minutes prior to my scheduled pickup to confirm that someone was on the way.  Jen answered and told me that they didn't have a full size car and I am outside their pick-up area (the website says 15 minutes, which is where I am).  She was very condescending and didn't even offer an apology. I asked why she hadn't called me since I had a reservation, she responded that she figured I would call her.  What's the point in an online reservation?  

 10 years ago (25-02-2016)

When I got home I realized they gave me a vehicle that had no cruise control (I will be traveling and wanted it) and it has no keyless entry.  These are items we have on our old mini van and I am shocked that a rental would be like this.  They also had clearly not washed the car beforehand.  The car has over 32,000 miles on it.  

This rental was not touted as being cheaper because it was of inferior quality..

 10 years ago (13-02-2016)

Fair prices 

 8 years ago (14-07-2017)

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