Hi-Tech Auto Service Inc

Reviews, get directions and contact details for Hi-Tech Auto Service Inc

Address: 7741 Allen Rd, Allen Park, MI 48101, USA

Phone: (313) 928-2424

State: Michigan

Zip Code: 48101

Opening Hours

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Dropped car off on a Sunday night.  Left keys in center console.  Parking lot looks likes a junkyard...couldn't find a place to park my vehicle and ended up parking on city side between sidewalk and street.  Called Monday morning at 11 a.m.  Owner reprimanded me for where I parked and complained about not leaving keys and instructions regarding what needed to be done.  I said that's why I'm calling now.  Called multiple times during normal business hours and nobody answered until Thursday.  Owner said he hasn't been able to look at it yet.  Finally got a call   five days after dropping off, on Friday.  Owner said he doesn't know what's wrong and that he would have to take it apart to find out.  I said just leave the keys in it and I'll pick it up.  Owner said I owe him $70. I said for what...starting it up and listening to it?  He said "well, I had to jump it too, because the battery was dead". All I wanted was a diagnosis, which he was unable to do.  He was very rude and dismissive every time I talked to him.  DO NOT take your car here for service...  should have known better when I saw the appearance of his parking lot.  Highly disorganized, along with inside of shop.

 7 years ago (18-01-2018)

I dropped my car off there to have him check it out and let me know what was wrong on a Friday, he never called and told me what was wrong, and then locked my car in his garage all weekend. My questions seemed to annoy him. I felt like a huge inconvenience to him. The guy who owns this place is the biggest tool I've ever dealt with. He tried to scam my warranty and when the warranty company called and asked me about it and I told the truth, he told me I was "stupid" for not trying to take advantage. Oh and the thing he was trying to fix wasn't even broken by the way... I would never go back to this place, and if you are a woman I suggest you find another place to deal with.

 7 years ago (06-01-2018)

Owner seems honest and competent. I had a new clutch put into my 2001 Honda Accord a week ago. The quote I received ahead of time was accurate and the finished work seems well performed. The price ($750) was fair and $225 cheaper than the dealer. I am very critical (a prick) of service performed on my cars, but have nothing to complain about in this case. 

OK, I forgot one issue. If you consider using Hi-Tech Auto, look past the building's exterior appearance. It looks somewhat junky with so many cars on the property. The owner says many are abandoned by owners who cannot pay their bill. Just keep in mind that the service performed is what's important and my experience was excellent and worth a visit.

 14 years ago (15-10-2011)

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Hi-Tech Auto Service Inc

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