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Firestone Complete Auto Care

  1. Michigan
  2. Allen Park Car Repair

Reviews, get directions and contact details for Firestone Complete Auto Care

Story

One stop shopping for all of your vehicle needs. From tires, auto service, batteries, brakes, alignment to our DriveGuard run-flat tire technology, our skilled technicians are ready to serve you.

Address: 10225 Pelham Rd, Allen Park, MI 48101, USA
Phone: (313) 769-2020
State: Michigan
Zip Code: 48101


Opening Hours

Monday: 7:00 AM – 6:00 PM
Tuesday: 7:00 AM – 6:00 PM
Wednesday: 7:00 AM – 6:00 PM
Thursday: 7:00 AM – 6:00 PM
Friday: 7:00 AM – 6:00 PM
Saturday: 7:00 AM – 6:00 PM
Sunday: 9:00 AM – 5:00 PM

Update Info

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Reviews
Walked in , asked about an oil change . The man helping me was very rude immediately. Said would be about 3 hours or so , so I asked around 3 ? He reply’s “ yeah sure if that’s what you want to call it “ . Never understood why company’s have the most miserable people helping in customer service . Do not recommend going here .
8 years ago (23-01-2018)
Had a full tire replacement and other services. After it was complete i only drove about 10 miles then parked it and 2 days later one of the tires was flat. Called and made an appointment to get it fixed and after waiting 2 days i arrived to them telling me I came at the wrong time. I waited 1 1/2 hours for them to repair the tire and after it was done I got a very poor excuse as to why it happened. Very bad customer service. Won't return to this location
8 years ago (06-12-2017)
Imagine if you will, a restraunt. They open at 7. They have a really great breakfast. So you go there to enjoy a meal early. You get there and there is only one employee there and he tells you, yes we are open at 7 but you can't eat until 8:30 When our cooks and wait stAff gets here. Flash to Firestone. Open at 7, but no one gets there until 8:30. Please, businesses, DO NOT open until all hands are on deck!
8 years ago (29-08-2017)
Incompetent to say the least they treat you like an idiot. Went for simple alignment only to have them tell me that my whole front suspension was shot even though I had just had everything just replaced a week earlier and after their so called inspection when I left after they quoted me 2000$ most in labor I heard a noise made it home looked and come to find out they loosed my new sway bar links one of the parts that were already new and installed correctly will never go back to this place
8 years ago (17-03-2017)
They are very professional and courteous. If you call ahead and get an appointment, they are usually pretty quick as well. Even the one time they messed up on my vehicle, they were apologetic, fixed it quickly and comped me.
8 years ago (20-07-2017)
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