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Reviews, get directions and contact details for Higginbotham Family Clinic: Higginbotham Shane MD

Higginbotham Family Clinic: Higginbotham Shane MD

About

Family Medicine Clinic

Address: 1002 Schneider Dr #104, Malvern, AR 72104, USA
Phone: (501) 337-9994
State: Arkansas
Zip Code: 72104


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Reviews
The staff, especially the front office staff, are very rude and spiteful. I would not recommend this clinic to any one. There is a lot of disorganization and lack of willingness on the staff's part to even try to resolve any communication problems. I have returned to my previous PCP and I wish I had never left. Higginbotham Family Clinic is the worst clinic I have ever used.
9 years ago (11-07-2017)
Wait time is short, the waiting room and doctors office are very clean, the staff are friendly and helpful, and prescriptions are called in almost immediately.
10 years ago (01-02-2017)
The staff is incompetent. Tried calling twice in a week to get a refill on son's meds. Was told they would call it in. Finally told in the pharmacy on the second visit that the doctor wanted to see him first. They not only didn't call to let us know, they also didn't tell us the second time we called to get a refill. When I asked why that was, the Office Manager informed me that it wasn't their problem, wasn't their fault, and she didn't care. So we are now looking for another doctor.
12 years ago (13-05-2015)
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