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High Jackers Restaurant

  1. Florida
  2. Palm Coast Bar

Reviews, get directions and contact details for High Jackers Restaurant

High Jackers Restaurant

About

FUN FOR THE ENTIRE FAMILY

Address: 202 Airport Rd, Palm Coast, FL 32164, USA
Phone: (386) 586-6078
State: Florida
Zip Code: 32164


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Reviews
This restaurant is a local right of passage. It is right next to, and by right next to I mean the gate to the runway backs up to the restaurant, the local airport. They have an outside seating area (and inside!) that is always clean, accompanied an equally clean children's playgroud. There have been many occasions I have came here with family to sit outside, eat, and watch the sunset. It is beautiful and the ambiance is great. The food reminds me of something like upscale bar food, if that is a thing. Their wings are great! But, their salsa is one of a kind with amazing flavors that are not too hot, not too bland, with lots of flavor! While I don't enjoy seafood at all, my family does and believes they have excellent quality and selection. My mother's favorite is the (I believe Thursday) U-Peel-'Em Shrimp Special. Their service has always been great with the exception of placing a to go order. I'd say about half of the time I order here it is to take the food home rather than dining in. But it can be difficult. You can not place your order for a specific pick up time. Say you are having a party and would like to order from this restaurant for some eats. One cannot call at 6:00 to place an order they'd like to pick up at 7:00, I have been told several times to call back this is not allowed. They have told me multiple times I have to place an order over the phone right before I am in route to get said order. Now that I know that's their deal, it's pretty much no problem. Except for one occasion. I know that businesses get busier on the weekend and that's great for them, more customers more profit. We wanted to order some of their delicious wings to have for dinner but did not want to deal with the crowd so decided to place a to go order. I called about 45 minutes early to order to be fair with their possible congestion. I was told to call back a half an hour to fifteen minutes before the order was planned to be picked up. No problem. I know their deal. I decided to call 20 minutes before we wanted to pick up the order to place it. The order taker told me is it was a little early to place the order to which I told her I called previously and was instructed to call back at this time. She sighed over the phone and told me "Look, we're really busy right now" and that she couldn't guarantee the order at the time I requested to pick them up (about 20 minutes from then). I told her that was fine we could wait a few minutes extra for it. She then told me again "but we're busy right now and you're calling too early". I asked her if she was asking me not to place the order, which would have been fine. The order taker then shouted loudly asking me if I "HAVE YOU EVER WORKED IN FOOD SERVICE BEFORE? LIKE HAVE YOU EVER? DO YOU UNDERSTAND WHAT I'M TELLING YOU" I was shocked and told her yes I have and if I can't place the order now I understand just let me know. She was increasingly rude and told me again I was calling too early. I found this was shocking that I was calling too early when she had already told me the order would arrive later than original pick up time. She now stated she did not know if I placed an order when it would be completed. I told her it was fine I would wait. She asked "WELL did you still want something?" To be completely honest, I understand that they were busy I was also trying to be fair and considerate to the restaurant, but never in my life have I been yelled at by anyone in the dining industry until this time or been treated as nasty as a customer as I was at High Jackers on this occasion. I still love their food, but don't know when I'll be going back.
9 years ago (20-08-2017)
Good food and service. Nice place to sit outside and watch aircraft taking off and landing. The inside is nicely decorated and has lots of interesting things to look at.
9 years ago (24-09-2017)
Fun spot! Great outside music and it's really neat watching planes take off and land. I had nachos w grilled chicken. Huge plate overloaded with all the goodies. Chicken could have used a little more seasoning but it was still delicious. Wait staff extremely friendly.
10 years ago (01-05-2017)
Good food at reasonable prices. I've eaten here several times and it is consistently good. Not great but I would go back again good. Beer selection is good. Nice size menu and great prices. Better than all the corporate food popping up around it. Support local businesses, eat here
9 years ago (19-06-2017)
Friendly staff, unique atmosphere and decor. Pretty awesome playground area for the kids. Seating indoors or out, but covered. Can even eat outdoors in light rain.
9 years ago (28-08-2017)
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