Hiland Toyota

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Address: 5500 45th Avenue Dr, Moline, IL 61265, USA

Phone: (309) 764-2481

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State: Illinois

Zip Code: 61265

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Reviews

Had car 3 weeks and it would not start. Called after 12pm on a Saturday. All I was told was to wait until Monday for Service department. Not call Toyota care, not anything helpful.  I call Toyota care and they sent a tow truck and found I had a bad battery.  A 3 week old car.  It had acid coming out of the battery so not that I could just change it myself.  Thanks Hiland. So Toyota care is taking care of the car I had to rent from Saturday to Monday as I explained to Hiland I was going on my Honeymoon and did they have a service car?  I was no and they could not help me and I had to wait until Monday.  Even the service department was like, oh, your battery is leaking acid? Well can you drive it in at 1:15?  Um, no, the car does not start. Then was told I had to get it there. Asked if they had a car for me as my rental was due back at 1, they said no.  Worst service. I will check Smart from now on.  You got my money on truck, nothing else.

 7 years ago (23-10-2017)

Took my van in for a recall repair. I was told two hours it was almost 4 hours.   I was never offered a ride or a loaner vehicle. When I was told it was done the service guy couldn't find my keys. I was told to wait outside they pull it around for me at which point that it hadn't been washed it.  I stood in the driveway of the service area waiting for it to get washed. They pull it around dripping wet in.  Also the clock wasn't reset for me. I really feel like the it's the attention to details that really make a difference.  They really miss the mark today.

 7 years ago (15-09-2017)

I like how they do not mess around with prices. I told them what I wanted to pay and they got a car that was at that price. On the trade-in I told them the price I wanted and they ended up giving me a little more since it was in good shape.

 7 years ago (05-12-2017)

Joe Eckman, Service Advisor is courteous, professional and always friendly!!  Joe's customer service skill set is such a positive reflection of the quality of staff and service at Hiland Toyota.

When I have had to use your complimentary shuttle service, both John and Allie (sp?) were outstanding!!

 7 years ago (08-12-2017)

The workers who helped us look at the car were very knowledgeable and willing to help. They were able to answer all of our questions and did not try to pressure us into getting the car.

 7 years ago (22-10-2017)

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Reviews, get directions and contact details for Hiland Toyota

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