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Reviews, get directions and contact details for Hiller Plumbing, Heating, Cooling & Electrical

Hiller Plumbing, Heating, Cooling & Electrical

Story

Hiller provides residential and commercial service and repair throughout Tennessee, Southern Kentucky, and Northern Alabama. As the homeowners' premier provider of choice with a 100% Satisfaction Guarantee of “Happy You’ll Be or the Service is Free!” mantra, Hiller is Tennessee’s largest residential plumbing, heating, air conditioning, and electrical services provider.

Address: 1617 Highway 31 West, Goodlettsville, TN 37072, USA
Phone: (615) 851-4066
State: Tennessee
City: Goodlettsville
Zip Code: 37072


Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

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Reviews
The products Hiller sells are comparable to other vendors but the installation, follow up, reliability, and integrity of the people we as customers interact with are what ultimately resonates with us. After all, as working parents, we sometimes have to leave these people in our homes for hours at a time and hope nothing gets messed with. I had the unfortunate pleasure of having both our upstairs and downstairs air conditioning units go out within 6 weeks of each other. $12K+ later, I have two new units. That was an incredibly tough pill to swallow but I had no choice. What made the process easier to tolerate was my experience with Clay in the north Nashville office (wish I had his last name). He oversaw both jobs, was extremely honest with me (even at the detriment of his own company), and gained my trust based on real life experiences where he didn’t have to be as forthcoming as he was. Clay is an example of how all customer facing technicians/project managers should behave. Customers want honesty and facts that allow them to make the best informed decisions for their families and without Clay on our job, I don’t believe I would have had the visibility to make the right decisions for me. I would advise anyone in north Nashville that decides to go with Hiller to request Clay on their job. Other Hiller employees in my house over the course of 3 days for these jobs were polite and efficient (Andrew was great too). I had a little trouble in the sales process but that was rectified (because of Clay) and all is now good.
7 years ago (22-03-2018)
Chase came out to our house to fix our jetted bathtub. He was on time and explained what needed to be done. He relentlessly tried to repair it and was in positions that I thought was impossible. He kept a positive attitude and fixed our tub. He is an asset to Hiller. We will call them again when needed.
7 years ago (26-04-2018)
Hiller always does outstanding work. We have used them for years and could not be happier with their service and workmanship. Staff is very courteous, knowledgeable and professional. Had Hiller plumbing out to the house today and they made quick work of a leak and two other repairs. Fit us in same day. Can’t get better service anywhere!
7 years ago (09-04-2018)
First I want to say 10 Stars if available. Found out my air conditioner wasn't working last Friday night called Hiller Saturday morning and by that afternoon Chad came from Clarksville. We live in Springfield Chad ran a few tests and found that the freon had leaked out of the system we contacted Hiller and they sent Brian out Wednesday evening. We worked out the details and Friday morning first thing the crew is here installing the new unit. Everyone we had contact with from Chad ,Brian and the installation crew were top-notch professional and very considerate. Thank you to everyone at Hiller for your great work!!!
7 years ago (21-04-2018)
I had Chase come out to do an annual inspection on the plumbing for my house. He was very polite, professional, and took the time to explain what he was doing and why. He even put his shoe covers on and shook my hand during his arrival. I appreciate the service performed today. Thanks to Chase and Hiller! I’m a happy customer.
7 years ago (06-04-2018)
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