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Reviews, get directions and contact details for Holiday Inn Express & Suites Lansing-Okemos (MSU Area)

Address: 2209 University Park Dr, Okemos, MI 48864, USA
Phone: (517) 349-8700
State: Michigan
Zip Code: 48864


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Reviews
The hotel has the layout of a fun house maze. You will spend 15 trying to find your room. The breakfast bar is standard, no problems there. Rooms were clean and updated as well. I was there for a 3 day professional event and they served a nano bar for lunch. Want too impressed with that
8 years ago (27-09-2017)
In three years, I’ve spent over thirty nights in this particular motel. They’ve turned me into a loyal Holiday Inn Express user. The staff is always helpful, the beds feel wonderful, and (my favorite part) the linens are sparkly white.
8 years ago (26-10-2017)
Wish I could give zero stars being my stay here resulted in me ending up hospitalized. We got the nicest room they had one of their suites! 3 days into our stay we realized the air conditioning wasn't working we went to check that out further ourselves and found black mold caked all through the vents and all along the window seal... Brought it up to the assistant manager first thing the following morning (10:45) that we needed the General Manager to see what we had to live in. They (Taylor and Scott) then decided to go on a 2 hour lunch break when they were suppose to be back at 1pm we didn't see the General manager until 2:15pm and after asking him "What would've happened if I wouldn't have woken up?" He expressionlessly said "We would've called emergency personal." So my fiancé asked "What would I have done sir?" And he then continued with the same response. I'm 18 years old.. I have a very serious lung condition and their rooms are simply inhabitable. For the sake of your children, pets, and loved ones I'd go anywhere else.
8 years ago (07-07-2017)
Checking was professional I would say straight forward not very friendly. I did have difficulty finding room initially(had it been dark it would have been near impossible). Map from desk to room should be updated and with construction going on challaging. I would think more challenging for elderly or those with disabilities. Room was clean and comfortable. Very much liked the step in shower and the bath towels we're a nice cotton. Common areas upon entry we're untidy not at all clean. Breakfast room and options was more than satisfactory. Although large group enjoying breakfast was rather loud. I've stayed here before and will likely do so again. For area I would say a good value..
8 years ago (21-07-2017)
The room was clean and updated. Staff was very nice and quick to offer service. Housekeeping was efficient; the room looked great each of our 4 days there. The pool and exercise area is very well appointed, though it lacks a hot tub. The shower in our 2 queen suite was oddly small and did not seem to match the quality of the rest of the room.
8 years ago (06-07-2017)
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