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Holiday Inn Express & Suites Port St. Lucie West

  1. Saint Lucie West
  2. Florida Ridge Lodging
  3. Port Saint Lucie Lodging

Reviews, get directions and contact details for Holiday Inn Express & Suites Port St. Lucie West

Address: 1601 NW Courtyard Cir, Port St Lucie, FL 34986, USA
Phone: (772) 879-6565
State: Florida
Zip Code: 34986


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Reviews
Excellent Service My brother stayed there during the hurricane. The staff was very attentive and accommodating. They went out of their way to make sure everything was great.The manager Jon was very professional and Patton was very nice as well. I would highly recommend this hotel and found the accommodations and service to be exemplary. My brother had a great stay with his dog Lucky a great pet friendly hotel. It was so comforting to know that they made everything okay for my family. The dining service and breakfast was very good too! Thank you very much for everything your attention to detail and kindness was greatly appreciated.
7 years ago (11-09-2017)
Two stars. The hotel staff members are polite. I did not appreciate finding a live bed bug crawling on the bed and being told by management that it was some type of tick, when I have done research on this type of bug. I know what they look like. I did not say a word. I did not see any more after the first night. Second I found hair in the bed the first night there. Informed the manager and he assured me that the linen is changed daily. The first thing you do is apologize, a little sympathy would be great, make it right, and follow up with retention in mind. They were good about making it right. Third someone burnt something in there room. Alarms went off power went out in the rooms and elevator power went out. I ran down the stairs asked if there was a fire and they were clueless. Wow thank the lord. I am going to try the Hampton Inn next time. Good Luck.
7 years ago (01-10-2017)
my family and I stayed at the hotel to ensure our safety during the hurricane. The staff at this high end hotel was extraordinary!! All the staff members at the hotel did everything they could to keep us safe and comfortable, but the two staff members that stood out to me the most was Jonathan and Eva. Those specific two went the extra mile to keep the guests happy, with hard work and amazing personalities :)
7 years ago (13-09-2017)
Do not stay here if you are a large group, especially if in town for softball or baseball. BabeRuth forced us to stay here and the treatment by the staff was appalling. The pool was constantly broken or being cleaned during pool hours. Doors to outside we're broken, there were never any towels. The sinks would not drain and the ac units could not keep the temperature, so it was either burning hot or freezing cold. For what our team spent at this place you would think they would be grateful, especially in non-peak season. Save your money and stay some other place!
8 years ago (06-08-2017)
rooms and service are great but needs to put cameras in parking area our trucks were robbed once and they tried a second time but were unsuccessful
7 years ago (30-08-2017)
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