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Reviews, get directions and contact details for Holiday Inn Express & Suites Southfield - Detroit

Holiday Inn Express & Suites Southfield - Detroit

About

Being a crown jewel in the heart of Southfield, the home of at least eighty fortune 500 companies, we would love the opportunity to be your home away from home.

Address: 25100 Northwestern Hwy, Southfield, MI 48075, USA
Phone: (248) 350-2400
moc.liamg@293liwwal
State: Michigan
Zip Code: 48075


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Reviews
We utilized this hotel for our hotel block for our wedding. It came highly recommended to us from our venue as they have a shuttle that can be used to move guests back and forth. I contacted the hotel and was told in writing in our hotel block contract that the shuttle would run multiple trips for 1 hour at the start of our event and for 1 hour at the end of the event. Upon arrival, the front desk knew nothing of the event, the shuttle driver was unwilling to help. He made 1 trip to the event. Meaning of my roughly 50 guests, only 15 had a ride to the event, and none of them had a ride home. They were all forced to take ubers, drive (so no drinking), and my father-in-law and some of our aunts were utilizing personal vehicles to drive people back to the hotel. Had I known this was how my guests would have been treated, I would have a selected a MUCH BETTER hotel. This place is outdated and needs repairs, but despite this, I went with it, because they offered a shuttle. I am not happy.
8 years ago (23-10-2017)
The lobby was nice. That is the only nice thing I can say about this hotel. The carpet in our first room was stained and threadbare. I say first room because shortly after getting into it we found bed bugs. After having a disagreement with the manager and showing her the bed bug she let us move to a new room. The carpet in the second room was no better than the first. The cooling system in the second room to that function very well. While we were talking to the manager a man came out of the pool area and informed them that someone had just defecated in the pool. They close the pool and then opened it up less than a half an hour later. If you have other options do not stay at this location.
8 years ago (18-09-2017)
Not 130.00 a night impressed. Although the TV itself was OK, the service was not. I was looking for a place to lay my head for one night and I am able to do that
8 years ago (14-11-2017)
Staff very friendly. The room was physically a disaster. The Jacuzzi Tub was rotted and cracked, the ceiling had holes in and cracks, the carpet was a million years old and the furniture was from the sixties and had lots of unexplained stains on them. I was trapped as hotels in area all booked out.
8 years ago (30-09-2017)
I got a king suite. I dtay in many Holiday inns. This wasn't a great one. The pool was small but very warm. The breakfast was a bit smaller than I was used to. The saving grace was the staff. They were very friendly and helpful. They made me feel like they genuinely cared about how my night was going. Over all the hotel was clean and I felt safe and comfortable.
8 years ago (17-07-2017)
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