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SpringWood Suites Detroit Southfield

  1. Southfield City Centre
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  3. Southfield Lodging
  4. Southfield Rv Park

Reviews, get directions and contact details for SpringWood Suites Detroit Southfield

Address: 26700 Central Park Blvd, Southfield, MI 48076, USA
Phone: (248) 352-8900
State: Michigan
Zip Code: 48076


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Reviews
If i could give it 0 stars, i would. Filthy rooms, filthy staff. I wouldnt recommend this to my worst enemy. Disgusting.
7 years ago (20-10-2017)
Worst hotel ever. Worst service ever. My bed was on the floor, sheets were dingy & dirty. The phone didn't work, no cups, uncomfortable mattress & my air conditioning did not turn off. The girl @ the front desk told me to come get a blanket. Oh & it gets better. I need to stop by the front desk to speak with the manager. I want my money back. This place needs improvements. The staff did their best. I'm dissatisfied. Did I mention I had to change rooms?????? The girl @ the front desk told me she thinks the air conditioning works. But she's not trained on how to turn it off. She never offered me a different room. Just freeze all night. I wouldn't treat my worst enemy like this.
7 years ago (16-08-2017)
This was one of the worst experience getting this room. When I arrived there was no TV in my room and I had to ask them for a TV. When they put the tv in my room, it was still not working. There was no tissue in the bathroom. The door knob was broke. I had no blanket in my room just sheets. The room smelled like weed and dirty diapers. I got put out my room because a noise complaint and said that I had to evacuate or the police will be called and I will be fined $400.
7 years ago (03-10-2017)
Rooms were not kept up to cleanliness standards. Could use a better method of training staff to clean the rooms. Very disappointed with that. Floors weren't vacuumed completely, shower curtain rods loose, bathroom/closet doors with visible damage, railings loose just to name a few.
7 years ago (28-08-2017)
This is by far the WORST hotel I've ever stayed at. As we entered our "penthouse suite" we were greeted with the smell of marijuana and dirty feet. After quickly scanning the room, the lack of cleanliness was more than evident. The floors were un vacuumed and had large pieces of trash throughout the room. The headboard to one of the beds was broken and leaning to one side. The bathrooms and showers were absolutely disgusting and definitely need some work. The walls all around the shower were soft. There were two tv's in the room; one just straight up didn't work, while the other didn't even have a cord to plug it into the wall. Neither tv's had a remote either. The cherry on top of my stay was the deposit and no partying policy we had to sign. This policy was a no smoking or partying policy. It was warning us that if the staff were called to our room, then our $200 deposit would be gone. When we arrived back to the hotel on Saturday night the parking lot was was full of about 30 people drinking and doing drugs. We literally watched several people roll joints in the parking lot from our room window. The police would eventually show up and the people scattered. When the cops left however, the parking lot filled back up. The front desk staff was not the most professional either. Any time we would go to the desk to complain about our room, they would respond with, "Oh yeah we knew that". If you truly knew there were things wrong with the room, why in the heck would you keep us in there or not offer us another room. We were never offered a discount for our stay after going to the desk several times. We were merely trying to cover our own butts so that we wouldn't get our deposit taken away for all of the problems throughout the room. I would suggest sleeping in your car before staying in this hotel!!!! Customer service and cleanliness are non existent here.
7 years ago (28-09-2017)
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