Home & Garden RONA

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Home & Garden by RONA Kingston has the best articles and products for your renovation, construction, and home decoration projects.

Address: 2342 Princess St, Kingston, ON K7M 3G4, Canada

Phone: (613) 531-6225

Website

State: Ontario

Zip Code: K7M 3G4

Opening Hours

Monday: 7:00 AM – 10:00 PM
Tuesday: 7:00 AM – 10:00 PM
Wednesday: 7:00 AM – 10:00 PM
Thursday: 7:00 AM – 10:00 PM
Friday: 7:00 AM – 10:00 PM
Saturday: 7:00 AM – 9:00 PM
Sunday: 8:00 AM – 8:00 PM

Update Info

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Reviews

In my last two visits to Rona's Home & Garden, I experienced exceptional customer service. In my most recent visit, I was there to find some sand to spread over ice on my sidewalk. I could see all kinds of salt but no sand. I asked the customer service people at the east end of the store and they directed me to the west end of the store. 

After walking to the west end and talking to a couple of staff, they identified a pile of sand bags at a very good price of $7 each. The only difficulty was the weight which looked to me to be around 50 pounds. I stood there puzzling how to move it when one of the female staff simply picked up a bag, carried it over to the cash register and deposited it on the desk. I was very impressed with her strength and the ease with which she moved it. 

After paying for the bag, I wrestled it on to a cart, wheeled it out of store and back to my Toyota Highlander. With a final effort, I got the bag out of the cart and into the back of my vehicle. 

The previous event was when I came to store looking for Stanley sash adjusters. I knew they had been declared obsolete but thought there might still be a stash of them in the store. The young man did his best to find some in the store but was unsuccessful. I appreciated his effort.

I would observe these two examples of excellent customer service were reflective of all of my previous visits to this Rona store since it opened 10-20 years ago.

 7 years ago (22-12-2017)

Have had a lot of good experiences here. The staff are friendly.  The managers are great to work with. They had a sliding barn door on sale in the summer but it was sold out. The manager promised me the rain check with his word. 

Went back in the winter and spoke to the Manager about the sale and then door now being in stock. He looked up the door from the summer and honored the sale price. Great to see someone's word is their bond.

 7 years ago (19-12-2017)

Great store when you're looking for building supplies. Found what I wanted right away after having been told at Home Depot there was no such item. And the price was great.

 7 years ago (20-10-2017)

Good store, I appreciate the military discount. Some of the teenage workers are useless and rude, but the non millennial staff are great.

 7 years ago (20-01-2018)

Great place to shop.  Staff very helpful and knew their products.  They helped us to find what we needed and save money on our new washer/dryer combo.  We will be back.

 8 years ago (26-07-2017)

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