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Home2 Suites by Hilton Salt Lake City / West Valley City, UT

  1. Utah
  2. Valley City Lodging

Reviews, get directions and contact details for Home2 Suites by Hilton Salt Lake City / West Valley City, UT

Home2 Suites by Hilton Salt Lake City / West Valley City, UT

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Home2 Suites by Hilton-West Valley City

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Hilton's newest brand, Home2 Suites by Hilton is a extended stay hotel. Whether you stay for a day or a month, we invite you to make our Home2 and your home, too!

Address: 4028 Parkway Blvd, West Valley City, UT 84120, USA
Phone: (801) 679-8222
moc.notlih@mg_vwcls
State: Utah
Zip Code: 84120


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Reviews
Awesome experience! Check in staff was efficient, courteous, and helpful. Room was clean and room cleaning service was excellent. Breakfast was fine, but a little limited. Staff again was helpful every day for breakfast. There was no noise and the beds we're comfortable too. Will stay again if in the area!
8 years ago (28-10-2017)
Great place to stay... Very affordable. Very clean, the place doesn't stink, the front desk was very hospitable. I would stay there again and again!!!! Breakfast tasted like any other hotels, it seems to go later than others so you can sleep in a little longer rather than having to get up just to make it to your breakfast. We didn't swim or use the exercise room. We were there for one night and was originally using the room to sleep after our night out in Salt Lake and Provo. The location is in a quiet location where development is just starting to get under way for more businesses.
8 years ago (26-06-2017)
I stayed here because a friend recommended it. I must say, I am highly disappointed in my experience and would not recommend this hotel PERIOD. I am an auditor for several high profile clients and this place needs to be improved and disgraces the Hilton brand name. The young man seemed more concerned about the TV and had no kind of personality. He doesn't smile and I refused to even communicate with him as he seems to not care and comes off rude. My bathroom was disgusting!! Shower had hair and personal hygiene item stains in tub and used soap on sink. Sheets smelled disgusting I had lay my fleece blanket over to lay on it. I checked out around 530 am and I did let the girl know about every issue and I did feel horrible for hitting her with complaints even thought it wasn't her fault but she was really attentive and apologized and I felt she genuinely cared for my concern as a paying guest. I should call and report to the BBB about this facility as several things within my view were in violation. I believe there should always be a member of housekeeping available to assist with these issues after hours or someone of management on the property to be readily available to address any concerns from guests. I should not have to wait until I'm departing to voice my complaints. I have stayed at another Home2 before and they had 2 people at front desk to take care of in-house calls, checking in/checking out guests and other duties.. I would suggest this hotel do the same to ensure a great experience for their guests otherwise they will lose business. I personally will never stay here again based on my experience or I may just come in to review the place so my clients know what type of establishment this is.
8 years ago (09-08-2017)
The hotel itself is in a perfect location away from busy streets and in a quite area. Overall the hotel was very clean and smelled like delicious apples. Check in was a little bit frustrating when you've got quite a few other people in front of you and they only had 1 person at the desk. Some of the front desk people need a little bit more training in guest interactions and maintaining professionalism. Some of them seemed like they hated their job or just didn't care about the guests feelings or getting them taken care of. We really enjoyed speaking with the people that work the graveyard shifts. They always had a warm smile and greeted us every single time we came back to the hotel, asked if we needed anything and would always say good night.If all of their employees could have the same mentality to provide the same type of service to guests- this would be a 5 star hotel. We will be returning to Salt Lake City area and may have to book this one again because of location, cleanliness of our room and property, good breakfast and a few of the awesome staff members.
8 years ago (03-08-2017)
Everything about my stay at this Home2 Suites location was positive and pleasurable. The staff was extremely helpful. Once, when I was having a little trouble using the lobby computer, an employee who was off-duty and on his way home stopped and helped me solve the problem. Made my day! I also liked the patio fire pit. A great place for relaxing and conversation at the end of the day.
8 years ago (20-06-2017)
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