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Homewood Suites by Hilton Aliso Viejo - Laguna Beach

  1. California
  2. Laguna Niguel Lodging
  3. San Juan Capistrano Lodging

Reviews, get directions and contact details for Homewood Suites by Hilton Aliso Viejo - Laguna Beach

About

Welcome to Aliso Viejo's newest hotel, the Homewood Suites by Hilton Aliso Viejo Laguna Beach.

Wake up in sunny southern California at Homewood Suites.

Story

Welcome to Homewood Suites by Hilton Aliso Viejo - Laguna Beach. Located just 10 minutes from Laguna beach and convenient for all Southern California entertainment and culture, our hotel is the only one in the area to provide suites, complimentary hot breakfast and complimentary weekday evening social*. We are adjacent to 30 miles of picturesque biking and hiking trails, while a fantastic selection of shopping outlets, movie theatres and restaurants are within walking distance.

Our inviting and vibrant all-suites hotel provides all the comforts of home, including on-premises laundry, complimentary grocery shopping and 24-hour convenience store. Work out in the fitness center equipped with state-of-the-art Precor equipment and swim lengths in the outdoor heated saltwater pool.

Guests can sit out and enjoy the glorious Californian sunshine on our spacious, outdoor wraparound patio, complete with full bar and fire pit. Our 630 sq. ft. meeting room is ideal for small gatherings, seating up to 40 guests and featuring audio/visual equipment and a counter for catering.

Take in some culture at the Laguna Art Museum, or stroll through the many city parks including Aliso Beach Park and Aliso & Wood Canyons Park. Annual local events include the Newport Beach Film Festival and Laguna Beach Music Festival.

*Served Monday – Thursday. Subject to state and local laws. Must be of legal drinking age.

Address: 110 Vantis Dr, Aliso Viejo, CA 92656, USA
Phone: (949) 425-9500
moc.doowemohojeivosila@ofni
State: California
Zip Code: 92656


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Reviews
I've stayed here 4 times in the last 4 months. The staff is extremely friendly. The rooms are modern and clean. The bed is comfortable, although the pillows are a little too soft for my liking. My only real issue is, every single time that I've stayed, the ceiling fan and lights on the ceiling fan will turn on and off at random times throughout the day and I would be no where near the switch! Sometimes it'll be one or the other, sometimes both at the same time. My co-workers that have also stayed here said they've experienced the same thing.
8 years ago (30-09-2017)
Management at this hotel is no where to be found, asked to talk to a Manager and the front desk staff said a Manager would call the next day and they never did. I asked the front desk staff two days for a callback with the Manager and never got it the last two days of my stay. Will never visit this hotel again and will not book Hilton has business or vacation. The rooms has paper thin walls as well, so you will here your neighbors constantly. Good luck if you stay here.
8 years ago (01-09-2017)
This is not what I would've expected from a Hilton hotel. I called a few days in advance requesting that there would be a crib in our room for our 5 month old baby. It was not ready for us when we arrived and it took the staff several hours to get one for us. They also did not give us a reason why it was taking them so long. If you travel with a baby, you know how important it is for them to be able to take naps when they need to. We also discovered that our box of tissues was soaking wet for reasons I don't know. We found an earwig bug in our closet. And the spare linens for the fold out bed only included a top sheet. I had to call the front desk again to have them bring that to me. It seemed pretty clear to me that there we were not having a good experience on our first day, but the staff did not make any attempt to compensate us for our bad experience. Breakfast was good, but it's served out of a tiny room where you have to shuffle with all the other guests that are trying to get breakfast. IMO, this hotel had nice furniture and felt like it was new, but it is being poorly managed.
8 years ago (19-09-2017)
**Traveler beware! Stay somewhere else. I am honestly shocked with the unprofessional and terrible service I received from the management team at Homewood Suites in Aliso Viejo. Both Gino, the general manager, and Susan, the booking manager (I believe that is her name), told me they would look into a booking issue I had with this hotel and get back to me. Susan never called me back but charged my card even though I am disputing the booking. After calling Gino several times and leaving a couple of messages he did finally call me back to hear my issue. He said he would need to access the secure information about my booking on a computer he didn't currently have access to and call me back. That was 6 days ago. I called and left him a message 3 days ago and still no response. The Hilton name and reputation is far better than the service I have received. It is shocking that leaders/managers would disregard a customer like this. It says volumes about this hotel and I am sure it is reflected in the entire culture and business practice. It is too bad because I am a frequent traveler and have gone to this exact area 3 times in the last 6 weeks. I am a valued Marriott customer and obviously need to continue only staying at Marriotts.
8 years ago (20-09-2017)
There are things to enjoy at this modern hotel but there were also several frustrations. I have the highest elite status but my first room was across from the ice machine, and hallway noise was a concern. The courtesy of the front desk staff was inconsistent. Breakfast was tasty but crowded with lots of tables for two while many guests were families. Laundry facilities were a positive with several washers. My kids enjoyed the pool and the pool table. Housekeeping was also a positive.
8 years ago (28-06-2017)
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