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Reviews, get directions and contact details for Hong Kong Express

Address: 623 N Fair Oaks Ave, Pasadena, CA 91103, USA
Phone: (626) 568-9866
State: California
Zip Code: 91103


Opening Hours

Monday: 10:30 AM – 9:00 PM
Tuesday: 10:30 AM – 9:00 PM
Wednesday: 10:30 AM – 9:00 PM
Thursday: 10:30 AM – 9:00 PM
Friday: 10:30 AM – 9:00 PM
Saturday: 10:30 AM – 9:00 PM
Sunday: 10:30 AM – 9:00 PM

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Reviews
I don’t understand why people leave such mean reviews. I found the food here to be fresh and hot. The food had flavor and I enjoyed their generous use of crisp veggies. No...it doesn’t have atmosphere. Neither does McDonalds. This is a fast food place and should be reviewed as such. You can’t compare it to a high end restaurant. That’s so unfair. And I have no connection or affiliation with this restaurant. I just appreciate the plight of small business owners who are unfairly attacked in anonymous reviews. If you are craving fresh, flavorful fast Chinese food...swing by and try it.
8 years ago (19-10-2017)
Custumer service standards are very low , food looks like is been there for a long period of time, one lady in particular she can be the manager problably but i doubt it base on her lack of professionalism, she was rude to the point that cuatumers want to go somewhere else to eat they need an immediate change of atmosphere.
8 years ago (13-08-2017)
It is the worst fast food restaurant I have ever been. One lady that works there is really disrespectful and looks like she hate's her job which it is no one's fault. There has been not only once, but twice where the same lady has giving me a hard time. First time I went there I ordered a bowl and she serves me my bowl half way full not lying there was more rice than meat it was like a few pieces of meat. I told her can you put some more meat please. She gets upset and she starts to give me an attitude and tells me if you want more I will charge you more. I was really upset and I said no thank you and she was still talking smack when I was walking away. Decided to give it a second try and told myself maybe the lady had a bad day. So I went and took my family. My daughter wanted to try some potatoe chicken. I ask, can I get a sample for my daughter. She hands me just a potatoe and I told her can you give me a small piece of chicken so my daughter could try. She said "no the potatoe taste just like the chicken and we are not allowed to give samples". What kind of place does not give samples and how hard was it to give a small sample of chicken for my daughter to try. I How would I know if my daughter will like and plus I will not waste money on something that my children don't like.This place is the worst, it is not professional at all. I don't even know how this place is still open to public. Which to have a business working you need to be friendly to their customers.
8 years ago (24-06-2017)
This lady didnt let me eat in peace every time i glanced up she was staring right at me with a pist off face because i questioned her about charging me 2$ for an airzona.
8 years ago (18-05-2017)
Not even one star they deserve. But i had to press one to leave a comment. I really dislike this place. I got some food to go, right when I was about to pay I asked for a cup of water my son was thirsty, and me thinking any place gives you free water. Well they said 50cent for water. I was shocked that they would even charge for water. So I left the food didn't pay for it and left so mad. This is what you call greedy restaurant!!!!! Will never ever go back
9 years ago (20-03-2016)
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