Howe Brothers Plumbing LLC

Reviews, get directions and contact details for Howe Brothers Plumbing LLC

About

Madison's Original Do-It-Yourself Headquarters! Howe Knows How - Plumbing fixtures, parts, and advice.

Address: 1215 Williamson St, Madison, WI 53703, USA

Phone: (608) 257-2884

Website

moc.srehtorbewoh@nager

State: Wisconsin

Zip Code: 53703

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Reviews

I find it hard to believe the 4 star review. Unbelievable service, before, after sale. Regan in awesome.

 9 years ago (19-10-2017)

tl;dr Prompt, honest, professional, fair prices, with above and beyond helpfulness. Highly recommended. As a brand new customer, Howe Brothers is now my go-to place for plumbing solutions. One thing to be aware of, they do not take cards, so bring cash.

I emailed them at 1 am with questions on how to fix a badly leaking faucet, thinking I'd hear back after the weekend. There was an email waiting for me first thing in the morning, asking for a pic of the problem. I sent that off with some more questions, then heard back within a couple minutes, including an offer to loan me a tool and a recommendation on where to buy one if preferred. He even correctly identified the make/model of faucet based solely on a picture of a handle's inner mechanism.

Thanks to his suggestions, I managed to get everything taken apart and brought the pieces with me to the shop. He saw immediately what the problem was and handed me the parts I needed. He explained what went wrong, why, and how to fix it. I also asked if another part could be a problem, and he said he could tell us that part was not a problem without even checking, but instead of waving away my concern he checked anyway. I also appreciated that he talked *to* me. Not at me and not over me to my husband. Thanks to his instruction the handle was easy to reassemble and now our faucet works as it should.

As for cost, it seemed fair. $20 for a new stem. He could have easily sold us a new nut for an additional $20, and a second stem, but said the nut we have just needs to be cleaned up and the other handle probably just needs a new washer. This, and the A+ customer service, is what earns loyal repeat customers.

I did email a few local contractors to get quotes on fixing this. The only one that actually responded wouldn't give me an exact quote, but wanted to replace the entire faucet for several hundred dollars. So yeah. Howe Brothers saved me a lot of time and money.

 9 years ago (10-06-2017)

So helpful all of the time! Super DYI help with great knowledge.  I have never stumped him yet with my 1939 plumbing parts but I keep trying.

 9 years ago (17-05-2017)

Regan gave great advice to help every step of the way. Definitely would recommend them to everyone. 

 10 years ago (29-10-2016)

This place has all the unusual threads and sizes I've ever needed!

 10 years ago (23-01-2017)

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Howe Brothers Plumbing LLC

Reviews, get directions and contact details for Howe Brothers Plumbing LLC

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