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Reviews, get directions and contact details for Hyatt Place Riverside/Downtown

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Located in the heart of Riverside Downtown, the Hyatt Place Riverside/Downtown is a newly built 5 story hotel with 125 guest rooms. The hotel is located walking distance to the Riverside Convention Center, the historical Mission Inn Hotel and Spa and adjacent from the historical Fox Performing Arts Center. A short walk from the hotel is the home of the Downtown Pedestrian Main Street Mall; enjoy a walk down the tree-lined courtyard as it comes to life with its unique eateries, museums and boutiques.

Try any mouth-watering selection from our new Gallery Menu, served fresh 24/7, featuring our signature flatbreads, a Make It 2 option and delicious new sandwiches, greens, apps & more.

Address: 3500 Market Street, Riverside, CA 92501, USA
Phone: (951) 321-3500
State: California
Zip Code: 92501


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Reviews
Called made a reservation with Sarah at the front desk at 9:20pm. Asked if I held with credit card can I pay with cash upon arrival! She stated YES! Hour later we arrive ! To be told they will make no exception ... Basically nothing could be done. Feeling humiliated in a lobby with several other guest! With my daughters and friend .. I called the 800 number and asked what Could be done!! She said they have a strict policy! We explained we could've brought a card! But didn't want to be in this area and in court with our credit cards. And had that been expressed! We would've brought them! I then said show me on this confirmation that you said we must bring a credit card! He could not produce IT! Then he conviently said I will Make an exception! Are you serious after being humiliated, calling the 800 number and showing you the very confirmation we brought in! Are you serious! We understand everyone has policies... but don't say one thing and Inconvient your clients. And embarrass them! Do your damn job and find out who said it and deal with them! Other than that the hotel is cute! But this incident has ended our relationship with the HYATT! Nationwide!
8 years ago (25-08-2017)
This hotel is Beautiful from the lobby to the rooms. Makes me feel almost at home!! The staff is polite, and very helpful, breakfast in the morning ud above average as far as hotel breakfast Mk
8 years ago (10-08-2017)
The Serviceis excellent, staff very friendly and constantly cleaning, the rooms are very spacious and clean. The price is very competitive but better. Plenty of parking and accessible. I'll would definitely go back.
8 years ago (05-09-2017)
Staff gets 5 stars...it's the overall cleanliness that needs improvement especially the breakfast plates, cups, flatware, table tops. Co worker had a roach in her shower. Rear entrance doors either need to be replaced or repaired.
8 years ago (28-09-2017)
Great rooms, personalized exceptional service from all employees. Will definitely stay here again. Thank you.
8 years ago (23-08-2017)
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