i.g. Burton Chevrolet of Seaford

Reviews, get directions and contact details for i.g. Burton Chevrolet of Seaford

Address: 24799 Sussex Hwy, Seaford, DE 19973, USA

Phone: (302) 629-5514

Website

State: Delaware

Zip Code: 19973

Opening Hours

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

This is a trust worthy organization with wonderful service technicians. I am only commenting on the service department because that is the department I have had experience with. The can rush a car through if it is a simple Job such as oil change, tires, or lights if the customer says they will be waiting there for their car. There is  wonderful waiting area with a Keurig and a modest selection of K-cups and creamers.

 8 years ago (09-05-2017)

Horrible, dishonest, scammers. I dropped my car off to have repairs done. I already knew what was wrong from previous diagnosis, and made sure I was aware of all pricing before work was preformed. Price was quoted and agreed upon. The work was preformed, and I received a phone call. While preforming the work they allegedly found more work that needed to be done. Ok, that work was going to be another $700 from the already agreed upon $600 pricing. But here's the catch ! The $700 wasn't going to fix everything. It was only going to fix 2/3 things, and then I was going to have to forgo several more hundreds of dollars, to fix the third issue. 

So I respectfully declined, and told them I didn't want any more work done, and would pay for the work that was already completed. Again I was quoted $600, ($595) to be exact. I get there and was told it was going to almost $690. I asked why, and was told "oh it was additional labor, and the job took longer than expected". So my alignment that was supposed to be $89.95, turned into almost $160, for their time.

 Only to find out when I took it to a new service shop 30 minutes later the specs for the alignment were so off, it didn't look as if any alignment work had been preformed. I call them and explain this to them, and they say they knew the specs were off; then why was I charged ?? Thankfully the new techs were able to correct all the issues, for a third of the price they were trying to charge me for future work, and work that was already allegedly done.

Therefore, I paid almost $200 for parts and $490 for "labor" aka their time, when they knew how much time it was going to take to begin with. Oh and I forgot to mention, they wanted to charge me a $120 diagnosis fee to diagnosis what I said was already wrong with the car when I bought it in. In addition to, they charged me $20 for a "lift fee" when you have to lift the car up to work on it anyway. I say runnn for away, their "tax" they put on their time is worst then the government's. Even Uncle Sam isn't this greedy.

 Go to a more reputable place, that does quality work, that values your time as much as theirs. And I'm sure as I'm typing this review the techs that worked on my vehicle are in the back taking a smoke break, while charging hard working Americans for their time. LOL To summarize, my $600 repairs turned into $690, miscellaneous fees and supply charges that should be covered under parts and labor which were not; and I was not informed or updated about. And now after paying their overcharge of services, I still had to get my car fixed and fixed correctly.

 8 years ago (07-09-2017)

When I find an issue or problem with my car and call they fix it as soon as possible ..I am very pleased with the care I get with my car.

 8 years ago (13-08-2017)

Took forever to find the part I was asking about even after telling them exactly what I needed then told they couldn't sell me the part because I needed to buy the extra parts I didn't need and was then told that the part might not fix my problem because it happened to all cars they sold of my make and model. If it happens in all the cars why the hell should I have to pay for something that was a design flaw?

 8 years ago (04-08-2017)

Got my new car during the Fairgrounds tent sale. Ask for Ben Reinert. He is super friendly and patient. I'm very happy with my purchase! Thanks!

 8 years ago (22-04-2017)

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i.g. Burton Chevrolet of Seaford

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