Ideal Credit Union

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Address: 2401 McKnight Rd N, St Paul, MN 55109, USA

Phone: (651) 770-7000

Website

State: Minnesota

Zip Code: 55109

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Reviews

I've been a member for a while now, but I feel a tension between some of the bank tellers and I when I come into this particular branch sometimes. I even had Jan grill me about my money in my account, and I had another bank teller tell me that I don't belong banking there. Yea... I must say customer service over the phone is wonderful, and I have definitely enjoyed banking at another branch.

 7 years ago (23-11-2017)

I've always heard that credit unions are better than regular banks so I have this one a try. I chose those one because it was close to home and they had some additional features i thought were worth switching for. Huge mistake! I opened a checking account and the process went fine. Then about a week later a fraudulent check went through my account. Since I was working on switching things over there wasn't much funds in the account so because of the fraudulent check that went through I went negative in my bank account. No call from the bank regarding fraud so I had to go in and get things straightened out. Another huge mistake!! It took the banker over an hour and 20 minutes just to close my account and open a new one. Yes an hour and 20 minutes! And I still didn't get my money back. I had to get a police report and give the info to the banker. Mistake again!! She informed me to leave a message and she would take care of the rest. Well that didn't happen so about 3 to 4 days later I had to go in again because I could not get a hold of her on the phone after calling many many times. What do you know she never finished filing the paper work. Never seen a more incompetent worker in my life. Never doing business with Idea credit union again. Also somehow the fraud check was a copy of my starter checks that I had in possession the entire time. All way to fishy to me. Back to the good old local banks for me. 

 8 years ago (15-07-2017)

I have been banking with Ideal since they were still postal credit union. After they changed to Ideal, they have become more like a big bank and much less like a true credit union. I had my first car loan with them and a motorcycle loan with them, both with very fair rates. When I went to get financed for my second car, they tried to rip me off with the interest rate they offered me. I went to a different credit union and got a better financing deal.
 Also, they charge me a $5 fee when I want to withdraw a large amount of cash from my checking account. This is how they treat long time and loyal customers. Save your time and money and find a real Credit Union to invest in. 

 8 years ago (02-04-2017)

I've been trying to get a lien released from car that has been paid off and after several times and weeks of trying am still unable to get this done. They lie every time I call saying we'll send letter instead or blaming computer or we'll have supervisor call, but nothing happens. I can't trade car in or sell it because of this lien. Very frustrating and I would think illegal. They also sent a bunch of check cards in from different peoples accounts and when I called about that they lied and said we'll have supervisor call, they never did. Credit unions are a good thing for most, but not this one.

 8 years ago (21-06-2017)

Slowest drive thru,  i think only 1 person works all 5 lanes

 7 years ago (22-11-2017)

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Reviews, get directions and contact details for Ideal Credit Union

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