IMG Jewelers - Diamond Jewelry Store

Reviews, get directions and contact details for IMG Jewelers - Diamond Jewelry Store

Address: 5470 Mayfield Rd, Lyndhurst, OH 44124, USA

Phone: (440) 461-4464

Website

State: Ohio

City: Lyndhurst

Zip Code: 44124

Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed

Update Info

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Reviews

IMG repaired a watch for me. I found the service and staff to be extremely knowledgeable, friendly and professional. The service was quick and the watch came back perfect. IMG has beautiful and unique jewelry and I enjoyed the zero pressure environment. I had an excellent experience with IMG and I would highly recommend them.

 7 years ago (07-01-2018)

Bottom Line: by far, one of the best experiences I've had at any jewelry store in Northeast Ohio. Period.

I was in the market for an engagement ring, and began to do some research on styles and prices. Before IMG, the majority of the stores I had been to were very pushy, and not willing to work within the budget I had defined, making comments such as "Well, you're not going to find anything in the price range..." and "what can I do to get you to purchase this today?". 

Ernie and staff were very accommodating, and willing to work within my budget.  Throughout the process, there was zero pressure and no comments about the budget.  He also took the time to discuss and explain  the 4 C's of diamonds, something I had been researching, but none of the other jewelers even attempted to mention. Ernie wanted to make sure that I got something that I loved, at the price I wanted.

We also got into a discussion about natural VS lab- grown diamonds. The other jewelry stores had them, but didn't "believe" in them, stating that a "diamond isn't a diamond unless it comes out of the ground...". The sheer lack of open-mindedness concerned me. Ernie ended up bringing in 3 real diamonds and one lab-grown diamond. When asked what he preferred, he remained neutral and did not try to push one more than the other.

Overall, by far the best experience out of all of the jewelers I went to and I will be returning to purchase the wedding bands soon. No wonder they have been around since 1949!

Thanks again Ernie and crew for a great experience!

 8 years ago (10-04-2017)

Worst experience I ever had. I never recommend this place to anyone .

 7 years ago (21-11-2017)

I cannot recommend IMG any more! The staff worked together to help find me the perfect engagement and wedding ring pairing for my fiance. Ernie expressed zero pressure at any stage of my search and was very professional throughout. He e-mailed me different pictures based upon what we discussed and the different things that I had liked on the rings that they had in their cases onsite. Ernie went ahead and ordered the two rings I expressed interest in before I had even committed to purchasing through IMG. I dropped an heirloom set off for them to resize and it was ready FAR sooner than I had expected. When I returned to pick them up, he had already received in the set that I expressed interest. Ernie was very knowledgeable of the process and informed me of the different things for me to think about throughout. When I settled on the pairing of my choice, IMG again exceeded my expectations on price and anticipated complete by date. When I had returned to pick the rings up, Ernie and his colleagues explained to me the insuring process as well. I do not expect to ever purchase another engagement ring, but I definitely will be back for gifts for my future wife!

 8 years ago (12-12-2016)

Awful...got engagement ring last summer...diamond fell out by Christmas....had to pay to replace it bc when it fell off we couldn't find it. On top of all that I asked for something that would not tarnish and they said it white gold n will never tarnish....well..11months later guess what??? Tarnishing n looks terrible.

 8 years ago (26-07-2016)

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IMG Jewelers - Diamond Jewelry Store

Reviews, get directions and contact details for IMG Jewelers - Diamond Jewelry Store

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