Inland Vet Supply

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Address: 32785 Temecula Pkwy, Temecula, CA 92592, USA

Phone: (951) 302-3200

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State: California

Zip Code: 92592

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Reviews

I've been a great customer of this place and not once returned anything until today. I spend hundreds of dollars here almost every month. I bought a large bag of Equerry's probiotic under the recommendation of one of their employees. It was $70. After 5 days of use my horses started to have diarrhea so I stopped using it. I bought it in Oct and tried to return it today. I realize it's over 30 days and was not expecting a refund. They had a sign in front of registers that says refunds within 30 days, or store credit only. So I expected a store credit. The manager said they could not give me a store credit because store credit only applies for items they can re-stock. I'm like what? Your sign doesn't say that! That sign had been there forever. She said their return policy just changed last Friday. How convenient! I told her I had been a great customer and that bag of probiotics cost a lot. Then she asked why a bought this big bag and not a 5 lb bag! It's really none of her business, but I was polite and said I have 2 horses! Then she said they have to call the manufacturer first. I got pretty irate by this time and said,  "you know what? You just lost a good customer." Then with anger on her face and tone in her voice she told the clerk to give me a store credit. She then ripped that sign off very forcefully and stormed off into the office! What a horrible way to treat a customer! Her attitude sucked big time! Used my store credit and got out of there! Not going back!

 8 years ago (26-12-2017)

This store really gives a value for your dollar!  I love being able to pick up vaccines, supplements and my grain all in one place!

 8 years ago (25-06-2017)

Very helpful when I came in today in regards to my sick cat. I had a very hard time finding what I needed to get my cats needs met at all the other feed stores in town. However the young lady working today helped me get what I needed on a Sunday especially! Thank you I really appreciate your help and patience!

 9 years ago (04-12-2016)

Miss a lady there named Sabrina what a great girl. So knowledgeable!

 9 years ago (22-01-2017)

Great ladies there plus 10% for military.....can't go wrong!

 9 years ago (25-11-2016)

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