Intertown Realty Company

Reviews, get directions and contact details for Intertown Realty Company

Address: 632 Prospect Ave, Hartford, CT 06105, USA

Phone: (860) 233-6281

Website

State: Connecticut

City: Hartford

Zip Code: 06105

Opening Hours

Monday: 8:30 AM – 5:30 PM
Tuesday: 8:30 AM – 5:30 PM
Wednesday: 8:30 AM – 5:30 PM
Thursday: 8:30 AM – 5:30 PM
Friday: 8:30 AM – 5:30 PM
Saturday: 9:00 AM – 1:00 PM
Sunday: Closed

Update Info

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Reviews

I am finishing up my year lease with Intertown and am excited to re-sign my lease. Everyone has been very helpful from the time I started searching until now. I love my apartment, and when the occasional problem happens maintenance is always there. Other leasing companies have made me feel like they are just trying to get every penny out of me, but I have not felt this way about Intertown. I would recommend their properties to anyone.

 7 years ago (05-04-2018)

When I was looking for apartments Intertown Realty was phenomenal. The associate we had was great and he took extra time and care to show us apartments within our budget that were in nice neighborhoods. He continued to be great throughout the application process and ALWAYS responded promptly (within minutes!). When I went to sign my lease, though, the front desk employee wasn't very friendly and did not take the care I came to expect from before in the event of signing a lease. We were told that we needed to fill-out our own move-in checklist so that management knew the apartment was in working order as they did not do a check of the apartment before I moved in. When I opened my apartment it was okay- only okay. The bathroom door did not shut, the bathroom window was impossible to open (and close), the one kitchen cabinet would not open based on placement of the heating unit, the carpets were dirty, and my AC did not work (it was over 90 degrees outside when I moved in and 80 degrees in my apartment). When I called the week after I moved in to check to see if my move-in checklist was received (because it has to be received within a week) it took 4 days worth of calling at different times throughout the day and leaving numerous messages with the answering service (and I never got a call back). When I finally got ahold of the office the person at the front desk  did not answer my question and only asked what was wrong and said she'd send people to fix it and hung up. Needless to say my original experience with Intertown Realty was great but the other interactions didn't hold up to that standard.

UPDATE: I was away from my apartment for 1.5 months due to work in another area and while I was gone somehow my apartment used $157 worth of electric in one month (I turned off all my breakers when I left but when I came back they were turned back on and the AC was on). There was no forced entry, and since they change the locks between every tenant, the person who used my apartment must have had a key. That was the second month in a row my electric was exorbitantly high. While it's impossible to figure out if there was wrongdoing (and there are no security cameras to show anyone going in or out of my apartment), I didn't feel comfortable living there and the management office offered to let me move to another, $120 more expensive, apartment still under the same realty. The office additionally helped cover the electric fees that occurred while I was gone. I was able to move quickly (less than 24 hours after viewing the apartment!) and the maintenance men who helped me move were wonderful. Since I moved my new apartment has been very nice. The people in the apartment are respectful and the grounds are kept clean as the maintenance men live close by and keep a keen eye on the place. The parking situation is manageable but not ideal as the lot provided is too small for the two apartment buildings that use it (although there is street parking except for Thursday mornings for street cleaning).  Although it was frustrating that I was required to sign a completely new 12 month lease and front the difference between the security deposits, my new apartment is a MUCH better experience than before and in a much better neighborhood and well worth the move.

 8 years ago (13-10-2017)

I would give this company 100 stars if I can, this is the best realty company in Connecticut and the reason that I’m saying that I’ve been renting from inter town for over then 15 years in more than 3 buildings in west Hartford, and I recommended to all my family and friends. 2 of my sons & my mother in law been renting from inter town realty for years and they never ever had any kind of problem or issues. I just want to say thanks to this company for providing and excellent customer care & service for years. so thank you thank you thank you

 8 years ago (15-08-2017)

I'm apartment hunting, so I called and left a message saying I had a few questions about the place at 115 Oxford. They call me back almost a full day later, and the rep was super rude.

Instead of answering questions, he immediately asked my income and when I told him, he said I'd need a co-signer and to call him back. He acted like I was wasting his time.

I understand needing to know this stuff, but that comes when I decide if your place is a good fit, which I can't do without getting my questions answered.

Unprofessional, rude.

 8 years ago (17-10-2017)

If you want a roof over your head, then that's about all you will get from this company. They do not follow up regarding maintenance issues within your apartment and do maintain a clean building (at least certainly not the one I was at). Be aware that while they are pet friendly they are constantly coming into the apartment to "update equipment" so you have to make sure your pets are either crated or not there. I would not recommend this unless you literally have nowhere else to go. They do not care about your personally, just the money you give them. And if you have an issue they WILL NOT give you any viable number to contact higher up management. 

 8 years ago (19-04-2017)

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Intertown Realty Company

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