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Reviews, get directions and contact details for J. Alexander's Restaurant

About

We are a contemporary American restaurant, known for its wood-fired cuisine. Our philosophy is to provide the highest possible quality dining experience.

Address: 4701 Ashford Dunwoody Rd, Atlanta, GA 30338, USA
Phone: (770) 512-0153
moc.srednaxelaj@92aj
State: Georgia
Zip Code: 30338


Opening Hours

Monday: 11:00 AM – 10:00 PM
Tuesday: 11:00 AM – 10:00 PM
Wednesday: 11:00 AM – 10:00 PM
Thursday: 11:00 AM – 10:00 PM
Friday: 11:00 AM – 11:00 PM
Saturday: 11:00 AM – 11:00 PM
Sunday: 10:00 AM – 10:00 PM


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Reviews
Cypress Salad. The End. :) We've been told it is their most popular menu item - try it and you'll see why. Excellent with their Honey Dijon dressing. The salmon dip appy is also good. J's is a date night staple for me and my husband.
7 years ago (11-02-2018)
Customer service tonight was terrible for a half filled restaurant at 4:30. It took 59 minutes for my main meal to come out which I ordered the Cajun ribeye and baked potato. Which the baked potato was cold. Why ask for the manager & send it back which will take more time. I notice at least 3 other tables complaining. 1st time not pleased. Also it was my date birthday and was told her only desert selection was carrot cake, which we boxed to go because being hear over 2hrs.
7 years ago (18-02-2018)
I was unable to attend my sisters bday so from Massachusetts so I enlisted Rob from this fancy restaurant to offer them a drink on me and he put it all together as smooth as silk! Thanks Rob well done! Happy Birthday KERI & thanks for the strong assist Kyle.
7 years ago (12-02-2018)
Summary: Today's experience was a disappointment on many levels, while this isn't typical and I feel a bit hypocritical for not posting some 5 start reviews for previous visits, I still have to go "all in" on this one. The hostess was borderline rude, actually .. just rude regarding not holding our reservation from November 3rd, 2017 (confirmed 3 times since). The Manager (I don't know his name - looked a bit like Harry Potter) was either unwilling or unable to engage and didn't take the time to even swing by the table to apologize for the situation. The food was adequate today, perhaps the frustration with stuffing 8 people in a booth soured the experience, but the usual 5 Star Calamari came in at a 3 and my hot sandwich was barely warm. Our Mac and Cheese for the table to share came after most of us were done eating so that is another failure on the day. As far as bright spots, Kimberly was her typical warm and engaging self and did everything she could do to offset the rain clouds of the rest of the experience. Kudos to her for caring more than everyone else combined. History: 7 years ago I moved to Atlanta to take over a Customer Support team and my new hire meal was here at J. Alexander's. Carrying on the tradition, I regularly book a table, the same 8 person table at J. Alexander's of Dunwoody and bring groups of my new hires here on a regular basis. There is only one good table for a party of this size to carry on the new hire tradition so we ALWAYS reserve and sit at the same table. At no point from booking, through final confirmation today was the expectation set that we would not have our normal table as it would have been very easy to reschedule the lunch for a different time that was more accommodating. Instead, we were shoe horned into an uncomfortable table with no regrets which was extremely disappointing considering our tenure and history with the restaurant and reservations in the past. I was and remain extremely disappointed by today's experience on many levels. How I determined a 2 Star Rating. I started with 5 Stars, I took a star off for not holding the reservation, one for the hostess being rude, one for the Manager not engaging and one for the food not being delivered timely, hot and correctly. I added one back for Kimberly going above and beyond to help salvage the experience.
8 years ago (17-11-2017)
First visit: French dip sandwich is the best I have ever had, add some Gruyere Swiss cheese to it there is no upcharge! Meat is so flavorful and the au jus is amazing. They make their own horseradish sauce, let me tell you I am not a huge fan of horseradish, but that sauce is amazing!! Mixes great with their spicy dijon mustard. Fries are always so yummy too, may want to get lightly salted because tend to be oversalted. We also had the club sandwich with Turkey and it is always delightful!!! Rattlesnake pasta is like a Cajun Alfredo basically. It comes with sliced chicken normally but we always sub it out for a grilled chicken breast that they slice. So much better than the sliced roasted chicken! Have to try it out! Last, but not least, THE COUSCOUS!!!! I love their couscous so much! They have a nice little kick of red pepper in them, I think they're cooked in a chicken stock, oh they are amazing. Topped with parmesan and have these nice little slivers of carrots, they add amazing texture to the couscous. Must have. Second visit: I had the salmon this time and OMG some of the best I've ever had. It has a really good template on the side also. Cooked perfectly. Of course I had to get the couscous again!!! For dessert: creme brulee and the chocolate cake. Let me tell you, this is my favorite creme brulee. It's topped with an assortment of berries, but the BEST part is the little bit of mascarpone they put on top. It is so delicious and adds this nice creamy and tart taste that contrasts perfectly with the creme brulee. The chocolate cake, it has the BEST vanilla ice cream I have ever had. I believe Humboldt is the brand. It is the creamiest and most tasteful vanilla ice cream I have ever had!
7 years ago (20-02-2018)
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