J C Penney Salon

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Address: 6501 Grape Rd, Mishawaka, IN 46545, USA

Phone: (574) 277-6127

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State: Indiana

Zip Code: 46545

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Reviews

Went in for a haircut, specifically layers and bangs. I ended up with a shelf layer and my bangs were not cut to the style I wanted even after showing a picture. I had long chunks of hair still left as part of the bang. I think it's funny they charge $32 for a haircut WITHOUT a blow-dry unless you pay an extra $10. I didn't realized how messed up my hair was until I blew dried it at home. The length of my hair was cut shorter than asked and my bangs went way past my eyes when I asked for them to be eyebrow level, but "they'll shrink once dried." Barely. Long story short, I had to pay even more money to get my hair redone somewhere else. Awful service, awful management lady with a no good attitude and obviously does not care about her customer service. Will never recommend, will never go back for a haircut a 5 year old could have done better.

 7 years ago (14-09-2017)

I started going to the J.C. Penney salon about 2 years ago after having my hair over-processed at a reputable local salon.  I walked in on a Sunday afternoon (very convenient hours) and asked for them to just cut it all off!  I was greeted by a very skilled stylist, Heidi, who reassured me that something could be done.  I received a great cut that day and a deep condition treatment as well.  I continue to go back to see Heidi every 3 months.  My hair is healthy and she keeps my color looking very natural.  I love that they are open every day...great for a busy person like me!

 13 years ago (16-05-2012)

I've been a faithful customer of Lisa Jackson's for many years.  She is always interesting and interested in what is going on with me.  She even came to my husband's memorial service last Oct, 2013.  She always asks me what I want her to do and will give me her suggestions if I am not sure.

 11 years ago (12-06-2014)

Terrible service! my curls had fallen out from a previous blowout at a nice salon in the morning. All i asked was for some added loose curls. It took a total of 15 min since my hair was washed and done. They charged me $32!!! Said it was just going to be considered iron works which is listed as $15 on price menu. I was so angry and the women were so rude about it. 

 10 years ago (11-07-2015)

I went to this salon for a simple haircut. I had the picture in hand of what I wanted, but I asked that the cut be a bit longer than the picture (shoulder length). The stylist was very rough during the shampooing process, to the point of making my eyes water. At first the cut was going okay, and she made it the right length. Then she started adding more and more layers, until the shoulder length I had asked for became more like chin length. I have never been one to complain about a haircut, and a little shorter has never bothered me, but then out came the razor. She took more of my hair off with the razor than the scissors, telling me that she was giving my hair some volume. In the end, she didn't style or blowdry my hair and it looked awful. I couldn't get out of there fast enough to get home, style, and see what the actual outcome would be. It is the most awful haircut I've ever experienced. It looks like a weedwhacker cut my hair. It will not lay flat, and tons of the "layers" from the razor stick out everywhere.

 13 years ago (26-02-2012)

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Reviews, get directions and contact details for J C Penney Salon

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