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Massage Envy - University Park Mall

  1. IN
  2. Mishawaka Spa
  3. Mishawaka Beauty Salon

Reviews, get directions and contact details for Massage Envy - University Park Mall

Story

Mishawaka massages and facials are closer than you think - right in your neighborhood at Massage Envy Spa. Now, it's easy to make it part of your wellness plan.

Address: 6501 N Grape Road Ste 1125, Mishawaka, IN 46545, USA
Phone: (574) 272-3689
moc.yvneegassam@5990cinilc
State: IN
Zip Code: 46545


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Reviews
I am not sure who is writing the high star reviews. Maybe the owner? My advice (based on my wife's experience) is stay far, far away from this place. The story: The kids and I thought it would be nice to get her a massage something or another for Mother's Day. When we walked into Massage Envy there was this big sign with something about a Mother's Day Special. It seemed simple, so I asked the lady at the front desk to purchase one of the specials. Turns out, it was just a $125 gift card and an "upgrade." Okay, so I could get over that. But then came time for my wife to use it. First, she scheduled a facial. When she arrived, she was ushered to a front room to fill out paper work. She was then walked to a back room where she was soon informed that the lady who was suppose to do her facial didn't show up to work. The worker gave her a curt "sorry" and then ushered her out the door. Then, it came time for her 90 minute massage she scheduled for a few days later. Well, the "therapist" talked the entire time. And because of the "hassle" of the previous appointment (the facial that was cancelled) they decided to "upgrade her" to a foot scrub in addition to her massage. Thing is, they cut the massage short by 30 minutes in order to give her the 30 minute foot scrub. SO, she scheduled and paid for a 90 minute massage and only received a 60 minute massage before they switched her to their "upgraded" foot scrub of 30 minutes. Lame. Reading through the previous reviews, my wife commented on how others said the staff was "professional." Not one of the ladies she met was professional. Not an ounce of professionalism. Stay far away. Don't go here. DO NOT GO HERE. If you value your relaxation time, your babysitting money, or your sanity (IT WAS A PAIN TO SCHEDULE ON THE PHONE—MY WIFE WAS LITERALLY SHAKING AFTER TALKING TO ONE OF THE LADIES ON THE PHONE BECAUSE IT WAS SO UN-RELAXING) DO NOT GO HERE!
9 years ago (14-06-2016)
Awesome service. Friendly faces. Committed therapist. Nice and clean environment. Always professional!
8 years ago (28-03-2017)
Great therapists who listen to what you need and cusomize your massage to your needs. Lovely front desk girls who will explain everything to you and take their time doing so giving you undivided attention. Few things to know: Hour massage is 50 min hands on. They do an intake when you arrive, then walk you to the front and answer any questions after massage. Call a few weeks ahead for appointments especially the weekend times. Arrive early for first massage to fill out medical paperwork. Massage does tons of good stuff for the body and effects so much they have to know anything medical so you are taken care of correctly. Be honest with your therapist, they are trained to change any thing you need to make you comfortable. I love this place!
9 years ago (14-08-2016)
Had my first-ever massage here today. I obviously don't have a baseline to compare to but the front desk workers were both nice and the massage therapist talked just the right amount. Be careful of the up-sells though. If you're thinking about the yearly membership, sleep on it. You don't have to make up your mind there. Overall, for a first massage experience I thought it was a good place to go to.
9 years ago (03-08-2016)
Worst massage I've ever had. The therapist talked the entire time. 60 min massage was only about 40 min. I left with a pain in my lower back so bad I could barely stand up. I didn't have any pain when I came in. Absolutely horrible. Never ever again!!
9 years ago (20-12-2016)
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