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Reviews, get directions and contact details for Jack in the Box

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Jack in the Box is one of the nation's largest fast food chains with over 2,250 restaurants. From burgers, tacos, fries, breakfast, shakes to Munchie Meals¨, we serve your favorites all day and night.

Address: 600 E Malloy Bridge Rd, Seagoville, TX 75159, USA
Phone: (972) 287-8499
State: Texas
Zip Code: 75159


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Reviews
I understand it a fast food understand and it really depends on who working on the shift. On July 15, 2017 around 530am, was at the drive through order area. The lady told me please wait a minute, please. I said okay it no problem. Within 15 minutes passed by, still no update or anything. I said hello again to the microphone, no answer. I know I should of just drove off, but if the worker didn't want to get my order at least be nice enough to let me know or a status update, than keep someone waiting and never answer back. Keep in mind it was not busy and I was the only one in line.
8 years ago (18-07-2017)
Not sure if my first review was posted, so I'm going to to post this again. I entered the Jack in the Box adjacent to Washington Street in Kaufman, Texas today at approximately 1:05 pm. I ordered a Jumbo Jack with cheese burger, fries, and a large drink. The burger was much smaller in size than I am use to getting, it tasted bland and dry as if it had been re-heated! The French fries were hot and steaming but were a tad bit on the raw side, uncomfortable to eat. I came in to this place with a ravenous appetite but had to toss the fries in the trash can. I DONT DO THAT! I also discovered a napkin dispenser that had a foreign substance on its top surface, a reddish brown hardened mass! On the far side of the counter top I was eating on I noticed several damages to the wall! The staff that met me at the counter was pleasant; however, he was speaking in a foreign language to his co-workers which doesn't lend to a welcoming experience for me. I also noticed the cooking area was asplat with airborne grease/oil in the air! It can't be healthy to work in this environment. A bad place to eat, mediocre food at best. Not an uplifting experience. Stay away and spend your money elsewhere.
8 years ago (14-09-2017)
I went on a Thursday around 12:30am and Anna was working the window and she took my order also. She was a bit rude. Then I received my order which included 4 well done tacos. Before leaving the parking lot I checked to see if everything was in my bag. Then I proceeded home. When I got home and reached in to give my 10 year old her tacos they where absolutely DISGUSTING. They felt like very smushy and dripped with grease. Not well done at all. They seemed like that were old soggy tacos that had been sitting under their warmer for an hour. I refused to give those to my child. I called JITB spoke to manager David he apologized over and over again and let me know the lady on the fryer was new and he would speak to her. I let him know I lived at 15 minutes out and I wasn't going bk tonight. He then he offered to give me a full refund on my entire order. He stated he would tape up the receipt up where the am manager would see it and let her know to give me a refund. I said ok I will be there tomorrow. I show up the next day and manager ELVIRA was very rude she looked at my pictures and then went and grab the receipt left by David and stated she would not give me the full refund and that it was to much money to refund for giving me bad tacos. I was so upset b/c this is my second time coming up here wasting my gas and time. And she just wanted to give me $2 refund smh. I don't think so I let her know what David said she said well I can't do that and after me getting even more upset I started to make a stink about it b/c how are y'all going to offer me to make things right one way and not honor it and then wast me time & gas for $2. I wouldn't have drive up there again for no darn $2. She then slapped $5 on the counter and said that's all I can do. I felt so lied and disrespected. I will never do business with this fast food again. I moved in to a recently new built community and trust me I will get word around how awful i was treated. Also if you eat here please not only check that all your food is in your bag, but also check the quality of your food.
8 years ago (19-08-2017)
Worst jack in the box ever .... Horrible costumer service i just went there right now because i had gone like 30 min. Ago and they gave me all of our four burgers with no pattys .... The lady at the drive thru with the worst attitude ever i really can not believe i had to drive back and on top of it deal with this people. In my opinion bad costumer service i would not recommend this place to anyone
8 years ago (09-08-2017)
Fryers are super dirty at night. Not even going to eat my fries because of all the black specks on it from the dirty frier. No it isnt pepper, and it's gross. We are currently barricaded in, all exits blocked. Including the front door which was hastily blocked with a trash can as the employee saw two girls walking towards the door at approximately 12:23 AM. Terrible service, terrible employees.
8 years ago (14-05-2017)
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