Jackson Hole Adventure Rentals

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About

Jackson Hole Adventure Rentals Specializing in all sorts of motorized fun

Story

Locally owned and operated since 2007. Specializing in all sorts of motorized fun. We rent ATVs, Side by sides, Motorcycles, Travel Trailers and Snowmobiles. Also renting 4 X 4 Jeeps, SUV's and Vans

Address: 1060 S Hwy 89, Jackson, WY 83001, USA

Phone: (307) 733-5678

Website

moc.erutnevdahj@slatner

State: Wyoming

Zip Code: 83001

Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: 9:00 AM – 6:00 PM

Update Info

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Reviews

Complete Indifference to Customer Safety

My daughter and I took the ATV tour.  My daughter was following the guide and trying to keep up with her.  After completing 75% of the tour, my daughter lost control of the vehicle, veered off the trail and crashed into a tree.  She broke her left wrist and right wrist, arm, and elbow. It took a five hour surgery to repair all the damage.  She rolled down an embankment. she was unable to move and the ATV was perched above her.  Fortunately, two customers on the tour stayed with my daughter and I. The wife comforted my daughter and the husband leaned against the ATV to make sure it didn't roll onto my daughter.  The guide just called the park service and then sat on the trail socializing.  Because of the remoteness of the location, it took 1hour for the park service to arrive and two hours to get to the hospital.  The park service and hospital were great.

The hospital is 2 miles from the ATV office. I called the ATV office and asked for a ride from the hospital to get my car at the ATV office.  They agreed under the ruse of being helpful.  Once at the office, they directed me into the office to get my credit card and put a $3,000 charge on it to pay for repairs to the ATV (actual damage was $1,500).  They also put a document in front of me that they wanted me to complete so they could use it against me in the event of a lawsuit (I am not suing).  

The ATV company is passionate about the health and safety of their ATVs.  They are indifferent to the health and safety of their customers.  Their customers are just tourists who come and go so why should they care if they live or die.  

I understand ATV riding involves risk.  But the ATV ride is marketed to tourists with no experience ATV riding or on Wyoming trails.  The ATV company and guide have an ethical, not legal, responsibility to look out for the people they are leading.  The way the tour is structured the guide drives as fast as they can on the trail and only looks back at turns to see if the group is together. 

I hope future tourists will choose to use a company that cares about their health and safety.

 8 years ago (16-09-2017)

Amazing place !!! They are very knowledgeable & professional, we dealt with Harris and he was very helpful. We rented the 2 seater side by side can am and it kicks ass. Very fast and durable machine went very well over the curse. Great prices for the 1/2 day when we come back in the near future this place is on the top of our list. Thanks guys !!

 8 years ago (04-10-2017)

Couldn't have been a nicer group to deal with.  I was first going to pay about $1,650 (holiday season rates) for a guided tour for five to Granite Hot Springs but it was all sold out.  Really wanted to do the trip so we did a little more digging and found JH Adventure Rentals that rented out the snowmobiles and gave directions for self guided trips.   The total price for our self-guided trip was about $840 ($700 for four snowmobiles, $50 for box lunches from Creekside Deli & $40 for Granite Hot Springs park passes & another $50 for fuel).  We had zero experience with snowmobiles but had no problems unloading/loading machines off the trailer and operating the machines is very intuitive.  JH Adventures also provided us a tow vehicle since we did not have a suitable vehicle for towing.

Had a great experience with this group and highly recommend checking them out if you are looking to rent snowmobiles for a self-guided trip.

 7 years ago (06-01-2018)

Wonderful room. Great helpful staff. Would have appreciated breakfast included in the room rate tho.. But all else great..

 8 years ago (25-09-2017)

Excellent and knowledgeable staff, great prices and the all around best rental shop in Jackson or Star Valley!

 8 years ago (17-12-2017)

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